- Publicis Groupe (New York, NY)
- …client results. + Work alongside the agency Strategy team to direct lifecycle and loyalty program customer strategies and optimization. + Leverage knowledge ... customer journey, leveraging data-driven insights to optimize communications, loyalty , and lifecycle marketing. + Lead multi-track CRM engagements, understand… more
- Amazon (New York, NY)
- … and engagement strategies across Shopbop and Zappos. This role will oversee customer loyalty programs, personal shopping services, and Amazon Prime integration ... loyalty programming and personalized service * Design and implement effective customer loyalty strategies across both businesses, including Amazon Prime *… more
- The Hertz Corporation (Albany, NY)
- …function that sits at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations. **What ... 2. Service Recovery Transformation - Turning Problem Recovery into Loyalty When a customer has a service...Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement &… more
- B&H Photo (New York, NY)
- …. Lead "My Account" optimization efforts to improve retention metrics . Create loyalty program integration and customer engagement tools within account ... experience features including account management, wish lists, email subscriptions, and loyalty programs that align with B&H's legendary customer service… more
- Meta (New York, NY)
- …experience improvements and business growth. You will play a pivotal role in driving customer satisfaction and loyalty by analyzing customer support surveys ... customer centricity, you will help shape the future of our customer support program and contribute to the growth and success of our organization. **Required… more
- LiveRamp (New York, NY)
- …turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty , activating new partnerships, and maximizing the value ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...medical, dental, vision, life and disability, an employee assistance program , voluntary benefits as well as perks programs for… more
- Colgate-Palmolive (New York, NY)
- …plan to ensure Strategic Grocery customers reach maximum volume, profitability and customer service. You'll work with different team leaders and customer ... **What you will do** + Identify areas of category opportunity, develop strong customer plans that incorporate category and shopper insights, and have an awareness of… more
- Anywhere Real Estate (New York, NY)
- ** Customer Experience Concierge / Inside Sales (Remote)** The ideal candidate will be available on the weekends. **Position Summary:** Anywhere Real Estate Inc. is ... for nine straight years. We are seeking qualified candidates for our ** Customer Experience Concierge** role. This role is responsible for providing exceptional… more
- OneMain Financial (New York, NY)
- …A successful candidate will have experience analyzing the drivers of customer engagement and loyalty , building cross-sell/upsell strategies, and partnering ... We are seeking an Associate Director of Present Customer (PC) Analytics to join our Marketing Analytics...salary, this role is eligible for a competitive compensation program that is based on individual and company performance.… more
- Danaher Corporation (Port Washington, NY)
- …swiftly resolving high-pressure product performance and technical escalations to enhance customer loyalty . Financial Management & Strategic Growth + Own ... solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to...The Sr. Director of Pall Global Services and Energy+ Program Management is responsible for driving a culture of… more
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