- SHI (Austin, TX)
- …and ensuring a positive customer experience with SHI. The Customer Success Manager is responsible for onboarding customers, guiding them through ... need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI Microsoft… more
- Cengage Group (Houston, TX)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... experiences and measurable results. **What You'll Do Here:** ** Customer Acquisition & Onboarding ** + Partner with...members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** +… more
- Amazon (Austin, TX)
- …Coach, mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach ... managing teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team,… more
- ServiceNow, Inc. (Addison, TX)
- …world work better for everyone. **What you get to do in this role:** The Associate Customer Success Manager (CSM) is the primary point of contact / ... by linking customer 's business objectives, capabilities and success metrics + Ensure onboarding completion via...Effective at identifying internal teams to help drive ultimate customer success , such as with Sales, Product… more
- SAP (Houston, TX)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide ... Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to:...customer retention, and driving value realization. + Receive onboarding in your local market with on-the-job training and… more
- Confluent (Austin, TX)
- …together. One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and expansion within our...Quarterly Business Reviews, etc). + Deliver onsite presentations including Onboarding Guide, Quarterly Business Reviews, Roadmap Sessions, Consumption Reporting,… more
- IBM (Austin, TX)
- **Introduction** A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their ... technology to solve some of their hardest problems. Excellent onboarding and an industry leading learning culture will set...world around us. **Your role and responsibilities** * A Customer Success Manager opportunity in… more
- IBM (Austin, TX)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... and colleagues to solve technical and business challenges. Excellent onboarding training will set you up for success...IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role… more
- Confluent (Austin, TX)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within...likelihood to recommend Confluent + Deliver onsite presentations including Onboarding Guide, Quarterly Business Reviews, Roadmap Sessions, etc. to… more
- Amazon (Austin, TX)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent… more