- SHI (Austin, TX)
- …and ensuring a positive customer experience with SHI. The Customer Success Manager is responsible for onboarding customers, guiding them through ... need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI Microsoft… more
- Comerica (Dallas, TX)
- …concerns, liaise with the KYC management to ensure end to end client onboarding alignment, cover for Specialty Accounts Manager where applicable in meetings ... Job Description Onboarding KYC Quality LeaderThe Onboarding KYC...in developing and implementing operations and quality measures of success including documenting procedures and execution guides, KYC account… more
- CyrusOne (Dallas, TX)
- The Customer Success Manager (CSM) is...is a critical member of the Customer Success organization by overseeing customer 's onboarding ... by leading and organizing internal and external resources The Customer Success Manager (CSM) is...and other key business stakeholders to drive KPIs. **Responsibilities:** ** Customer Onboarding & Enablement** + Engages with… more
- Wilson Language Training (Austin, TX)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company...Product, Operations, Marketing, and Implementation teams to ensure seamless onboarding , smooth product adoption, and a consistent customer… more
- Amazon (Austin, TX)
- …Coach, mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach ... managing teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team,… more
- IBM (Austin, TX)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... and colleagues to solve technical and business challenges. Excellent onboarding training will set you up for success...IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role… more
- Intuit (Plano, TX)
- **Overview** At Intuit, **our Customer Success Managers (CSMs) are trusted advisors, dedicated to helping our mid-market customers achieve success ** with ... is the role for you. **What you'll bring** + 5+ years of experience in ** Customer Success , Account Management, or B2B Client Engagement** . + Experience working… more
- Confluent (Austin, TX)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within...likelihood to recommend Confluent + Deliver onsite presentations including Onboarding Guide, Quarterly Business Reviews, Roadmap Sessions, etc. to… more
- Amazon (Austin, TX)
- …SWAT team focused on AWS's most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an excellent opportunity to ... their expectations, identify and remove barriers to adoption. Conduct customer briefing and use the customer feedback...from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Norstella (Austin, TX)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have… more