- Pearson (Albany, NY)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by collecting, ... managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will...Your focus will be creating strategic programs that accelerate customer adoption of our products, tracking their success, and… more
- Microsoft Corporation (New York, NY)
- …for a strategic, customer -obsessed Director to lead and optimize our new Customer Listening Program . This leader will be responsible for defining the vision ... for structured feedback **Responsibilities** + Build and lead the Customer Listening Program to generate actionable insights...+ Build and lead the Customer Listening Program to generate actionable insights that inform product strategy,… more
- Amazon (New York, NY)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... programs while managing cross-functional initiatives. You should have experience in customer journey mapping, playbook development, and program implementation.… more
- Meta (New York, NY)
- …this sounds like you, we'd love to hear from you. **Required Skills:** Program Manager, Customer Immersion Responsibilities: 1. Drive strategy of inbound ... Minimum Qualifications: 8. BA/BS degree. 9. 5+ years experience with program /project management, customer service, marketing, user or UX research… more
- Celestica (New York, NY)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Director 1 **Job Title:** Global ... **Band:** Level 12 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit Director will manage multiple customers within the… more
- Lionbridge Technologies (Albany, NY)
- …as appropriate.Be the primary communication link and escalation path across assigned customer program (s) + Manage program workflows including financial ... **AI Program Director** The AI Program Director functions as a Customer - facing, results-driven, and innovative AI leader. The role will have accountability… more
- CVS Health (Albany, NY)
- …innovative improvements in customer satisfaction, employee development and retention, customer program delivery, and operational productivity for work teams. ... consumer centricity is at the heart of our work. You will support program initiatives through collaborative partnerships with Centers of Excellence (COEs) such as… more
- Safran (NY)
- …case inputs are realistic and accurate. * Maintain appropriate contact with the relevant customer program and technical organizations. * Support the customer ... Military Program Manager Company : Safran Aerosystems Oxygen Job...and work closely with Sales to ensure a harmonized customer approach and sales strategy * Coordinate with sales,… more
- Knowles Precision Devices (Cazenovia, NY)
- …Managers, and Operations to oversee the execution of several simultaneous customer program /accounts while meeting contract objectives including cost, schedule, ... Program Manager (Manufacturing) Department: Sales, Marketing, and Product...and customer satisfaction. This position has no immediate direct reports… more
- BAE Systems (Greenlawn, NY)
- …project. + Acts as the primary point of contact between BAE Systems and the customer program office, suppliers, and key customer stakeholders. + Excellent ... variety of missions. BAE Systems is seeking a self-motivated and experienced program manager to manage the $50M Digital Interrogator Technology Refresh development… more