- M&T Bank (Getzville, NY)
- …Utilize data to monitor and improve team performance, including call volumes, customer assistance metrics, and program offerings. + **Project Involvement:** ... managing a team of 14-16 inbound & outbound agents, ensuring effective customer interactions, and maintaining high standards of service and compliance. Our agents… more
- Amazon (New York, NY)
- …- 3+ years of experience successfully managing priorities and resources for customer -experience-driven project/ program teams - Proven track record of taking ... Fresh Core Processes team is looking for a Sr. Program Manager that wants to join an ambitious and...strategy, development, and deployment for in-store inventory health and customer quality programs. Our ideal candidate will work back… more
- Amazon (New York, NY)
- Description We are seeking an experienced, customer -focused Senior Technical Program Manager - for the Amazon Shopper Panel team. The Amazon Shopper Panel is a ... empowers global advertisers to connect their media investments with real customer outcomes. If you're passionate about data-driven decision-making and developing… more
- Medtronic (Buffalo, NY)
- …HTN care + Understanding customer needs and recommending approved HTN and customer program initiatives to support stakeholder objectives + Utilizing the RDN ... access to care for HTN patients by building awareness, program development, and strategic alignment. This is a unique...customer relationship management software to input and track activity… more
- Westhab, Inc. (Westchester, NY)
- …all mail, correspondence and supplies + Answer phone calls and provide excellent customer service and provide program information + Interact regularly with ... JOB DESCRIPTION JOB TITLE: Program Assistant (Westchester County) FLSA: Non-Exempt DEPARTMENT: Employment Services REPORTS TO: Program Manager SALARY: $35,000.00… more
- Alkegen (Tonawanda, NY)
- … deliverable dates and internal milestones + Act as a liaison with the customer program and engineering team to capture scope changes to provide feedback ... APQP, IATF 16949, or others + Facilitate periodic Product and Program Reviews with customer teams detailing timeline status, critical path migration, program … more
- TD Bank (New York, NY)
- … or transactional information. The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team is responsible for the establishment and ongoing ... oversight of an effective KYC Program for TD Bank US Holdings. The KYC ...its customers' and evaluate the risks associated with a customer relationship throughout the customer lifecycle. The… more
- National Safety Council (Syracuse, NY)
- …(eg, online, in-person classroom) What You'll Do: + Effectively conduct inbound customer service calls from multiple program queues meeting defined performance ... and deaths occur. We are currently looking for a Customer Service Representative to join us in our mission...and customer satisfaction standards, and satisfying all program regulatory requirements. + Use call flows, reference materials,… more
- TD Bank (New York, NY)
- …of AML and ATF laws. The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team is responsible for the establishment and ongoing oversight ... of an effective KYC Program for TD Bank US Holdings. The KYC ...its customers' and evaluate the risks associated with a customer relationship throughout the customer lifecycle. The… more
- Celestica (New York, NY)
- …Customer Business Unit General Manager 2 leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to ... must deal with complex and controversial negotiations, problem resolution, and project/ program implementations all while doing this in an ever changing competitive… more