- Pearson (Albany, NY)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Meta (New York, NY)
- …If this sounds like you, we'd love to hear from you. **Required Skills:** Program Manager , Customer Immersion Responsibilities: 1. Drive strategy of inbound ... Minimum Qualifications: 8. BA/BS degree. 9. 5+ years experience with program /project management, customer service, marketing, user or UX research… more
- Amazon (New York, NY)
- Description The Luxury Stores Customer Service Program Manager will be responsible for developing, implementing, and overseeing end-to-end customer ... leads and associates. 2. Collaborate with cross-functional teams including Product Managers, Program Managers, Amazon Store Customer Service , Operation and Tech… more
- Celestica (New York, NY)
- …development, manufacturing and services. The TPM - GCBU is primarily responsible to be the customer facing technical program manager for projects and new ... role will require the TPM to consolidate and manage customer communication across various manufacturing program managers and HPS EPMs. This will include new and… more
- Amazon (New York, NY)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... programs while managing cross-functional initiatives. You should have experience in customer journey mapping, playbook development, and program implementation.… more
- Amazon (New York, NY)
- …support to all customers in your portfolio within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. * Liaise with other ... roadmap for our customer success. The Senior Customer Success Manager drives revenue growth for...business plans with your customers, educating and advocating the customer to drive program onboarding and adoption,… more
- Amazon (New York, NY)
- Description We are seeking an experienced, customer -focused Senior Technical Program Manager - for the Amazon Shopper Panel team. The Amazon Shopper Panel is ... empowers global advertisers to connect their media investments with real customer outcomes. If you're passionate about data-driven decision-making and developing… more
- Amazon (New York, NY)
- …all sizes and industries. Unlock your career potential. We are seeking a dynamic Sr. Program Manager to lead Customer Experience within AB Flywheel Inputs ... pricing, and availability. Key job responsibilities * Design and implement a customer experience triage mechanism to identify and address critical buying experience… more
- Ducommun (Coxsackie, NY)
- …a coordinated company response to customer requirements and inquiries. * Supports Program Manager in execution of Customer Surveys and gathering ... schedules that support contractual commitments and company goals. * Work with Program Manager to communicate customer cost reduction and process improvement… more
- Amazon (New York, NY)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart ... of how CXO ( Customer Experience Operations) evolves across 540+ locations . In...consistency across field and centralized operations * Own end-to-end program integration from prioritization, scoping, and planning to post-launch… more