- Momentive Performance Materials Inc. (Niskayuna, NY)
- Job Title: Customer Service Manager Summary:In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day ... contribute to a positive workplace. You will provide excellent customer service by leading and motivating the CS team,...based on years of service. + Student debt pay-off program . + Professional development programs and courses. + Wellness… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Proofpoint (Albany, NY)
- …self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize the full ... phone manner, and meeting presence with all levels of customer leadership + Strong project and/or program ...of customer leadership + Strong project and/or program management skills and high attention to detail Why… more
- Cleo (Albany, NY)
- ** Customer Success Manager ** Remote **What You...match + FSA and HSA options + Employee Assistance Program + Paid Parental Leave + Representing a company ... Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of...accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- American Express (New York, NY)
- …products and services that drives demand and inspires engaged card members across the customer lifecycle. This Senior Manager of Customer Growth Value ... and Resy businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused on making… more
- Justworks (New York, NY)
- Senior Program Manager , Technology New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... are committed to getting things done. As a Senior Program Manager within the Technology team, you...personal attributes are anchored in the following competencies: + Customer focus - builds strong customer relationships… more
- Cengage Group (New York, NY)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as ... customers and the business. Your work will span the full customer journey-from acquisition to implementation, engagement, and renewal-ensuring every district becomes… more
- Amazon (New York, NY)
- …world's toughest hiring problems You will serve as the single threaded Senior Product Manager - Field (PM-F) to own the implementation and delivery of ITA products. ... levels of the organizational hierarchy and always work backwards from the Customer . The ideal candidate will have strong product management, communication and… more
- BAE Systems (Greenlawn, NY)
- …a variety of missions. BAE Systems is seeking a self-motivated and experienced program manager to manage Digital Interrogator (DI) Production and Spares ... primary point of contact between BAE Systems and the customer program office, suppliers, and key ...based on position level and/or job specifics. **Interrogator Production Program Manager ** **116512BR** EEO Career Site Equal… more
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