- NTT America, Inc. (Albany, NY)
- … customer -facing role. **Skills:** + Exceptional communication, presentation, and relationship -building skills, with the ability to engage and influence ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor… more
- UKG (Albany, NY)
- …and maintain accurate data in our CRM system. **Key Responsibilities:** * Customer Relationship Management: Establish and maintain positive relationships with ... with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience: Ensure… more
- MongoDB (New York, NY)
- …to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate ... trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for technology and the… more
- Amazon (New York, NY)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services...services we offer to accelerate adoption. You conduct compelling executive conversations on the transformational possibilities of generative AI… more
- Google (New York, NY)
- Customer Engineer II, AI/ML, Mid-Market Enterprise _corporate_fare_ Google _place_ San Francisco, CA, USA; Atlanta, GA, USA; +6 more; +5 more **Mid** Experience ... experience. + 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience with frameworks for deep learning (eg PyTorch,… more
- Prose (Brooklyn, NY)
- …role - it's a chance to redefine how millions of our customers build a relationship with custom products made just for them. As a driving force on our Digital ... + Identify and champion strategic initiatives that reduce churn, strengthen customer loyalty, and expand recurring revenue, presenting data-driven recommendations to… more
- Lumen (Albany, NY)
- … customer needs and business requirements. + Develop, maintain, and manage customer relationships from the operational to executive levels throughout the ... the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide sales and...make a positive contribution to the strength of Lumen's relationship within our accounts **The Main Responsibilities** Become the… more
- Celestica (New York, NY)
- …Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a ... repair or design services. The Director is responsible to manage the overall relationship with a group of customers including, but not limited to, the following… more
- Amazon (New York, NY)
- Description AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS ... critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of AWS services and… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more