- Bausch + Lomb (Rochester, NY)
- …for escalating inquiries and issues and logging all customer communication in customer relationship management tool + Ensure service during disruptions ... to continue leading the advancement of eye health in the future. The Customer Service Associate is responsible for supporting sales and distribution activities by… more
- Regional Transit Service (Rochester, NY)
- …of Microsoft Office and Trapeze FX, and intermediate knowledge of salesforce.com, our Customer Relationship Management System, Where's My Bus, Account Based ... Customer Service Representative (Full Time & Part Time...Excellent verbal and written communication skills + Strong time management skills PHYSICAL DEMANDS& WORK ENVIRONMENT: The physical demands… more
- Carrier (East Syracuse, NY)
- …similar high-volume setting. + Minimum of 3 years of experience with a CRM ( Customer Relationship Management software) and phone systems; experience with a ... ensure a positive customer experience. + Communicate customer facing issues to management and identify areas of opportunity. + Collaborate with internal… more
- Veralto (East Greenbush, NY)
- …the Commercial function located in East Greenbush and will be on-site. **What You'll Do** ** Customer Relationship Management ** + Act as the primary point of ... offer best-in-class elemental analysis solutions that improve public safety and customer efficiency in industries like petroleum and environmental compliance. As… more
- Butler America (East Syracuse, NY)
- …Key Qualifications: * Working knowledge of call center tools such as CRM ( Customer Relationship Management software) and phone tools (Salesforce experience ... CSR / Customer Service Rep (Call Center) Location: East Syracuse,...Description We seek a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone… more
- JPMorgan Chase (New York, NY)
- …Excel, Word, and PowerPoint, as well as hands-on experience with various CRM ( Customer Relationship Management ) tools. + Demonstrated flexibility and ability ... positioning and flawless execution of events, deliver consistent and best-in-class relationship and business development opportunities for our clients and ultimate… more
- City of New York (New York, NY)
- …CSLACU assigns these requests/cases to the appropriate Operational Unit using a Customer Relationship Management (CRM) application called the Agency ... Job Description The NYC DOT's Customer Service, Language Access and Correspondence unit's (CSLACU)...Correspondence unit's (CSLACU) is the Commissioner's central hub for customer service. CSLACU assists several divisions and various New… more
- American Express (New York, NY)
- …agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates ... solutions for the Sales and Customer Domain via respective platforms by harnessing the power...across the Enterprise. We are looking for Associate, Program Management to partner closely with eCRMs leadership, product and… more
- American Express (New York, NY)
- …agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates ... solutions for the Sales and Customer Domain via respective platforms by harnessing the power...the Enterprise. We are looking for Senior Manager, Program Management to partner closely with eCRMs leadership, product and… more
- Lotte Biologics USA LLC (Syracuse, NY)
- …business environment/ knowledge of business principles (sales, pricing, proposals, contracts) and Customer Relationship management is desirable + Proficiency ... Position Summary As a member of the Site Project Management Office (PMO), the Project Manager will be responsible...+ Excellent verbal, written and presentation skills + Excellent customer service skills for servicing as the primary point… more