- Datavant (Albany, NY)
- …massive value from our solutions. As such, we need an experienced account and/or relationship management individual who can drive success for our customers. This ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment....adoption, advocacy, retention, etc.). **You Will:** + Own account management and value management for a dedicated… more
- TD Bank (New York, NY)
- …to reasonably 'know its customers' and evaluate the risks associated with a customer relationship throughout the customer lifecycle. The primary ... to develop and implement policies, procedures, and best practices for high-risk customer management + Supports the Group Manager by assisting with day to day… more
- Coinbase (Albany, NY)
- …needs of a high-growth and fast paced organization. * Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase ... alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary...cryptocurrency and Coinbase products * Experience in Banking, Wealth Management , Corporate Fiance, Asset Management or FinTech… more
- Amazon (New York, NY)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management : - Monitor customer health dashboards ... - 10+ years in the technology industry focused on customer success or in go-to-market roles, or management...Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of… more
- Justworks (New York, NY)
- Manager, Customer Benefits Support New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... Who You Are As an experienced leader on our Customer Support team, you will be responsible for guiding...inquiries across multiple channels + Form a tight cross-functional relationship with key stakeholders across Risk & Insurance, Benefits,… more
- Dodge Construction Network (Albany, NY)
- Customer Success Manager Location: Remote, United States, United States **Description** TheCustomer Success Manageris a key member of our Go to Market organization ... realize value through their partnership with Dodgethroughtheirfirst-yearrenewa **l** .The Customer Success Managersupports the end-to-end customer experience… more
- Mastercard (New York, NY)
- …possibilities for all. Overview The Client Success team is looking for a Manager, Customer Success Management (CSM) to act as the strategic liaison between ... businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager Who is Mastercard? Mastercard is a global technology… more
- Amazon (New York, NY)
- …the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and ... * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more
- Google (New York, NY)
- …and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google ... + 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience with cloud engineering, on-premise engineering,… more
- Dal-Tile Corporation (Bethpage, NY)
- … customer product or service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, ... entry, order inquiry, product information, order status, pricing, stock check, and transportation management . + Provides customer service for a high volume of… more