- Dodge Construction Network (Albany, NY)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans… more
- Ashley Management Corporation (Rochester, NY)
- ASSISTANT COMMUNITY MANAGER Full Time, $18/hr. plus incentives Hours: Monday-Friday 8:30AM-5:00PM As an Assistant Community Manager , you'll put your outstanding ... offers real leadership, innovation and support. You will train with the Community Manager . Our Assistant Community Managers are the cornerstone of our team. They are… more
- Lactalis American Group Inc. (Buffalo, NY)
- Quality Customer Relations Manager Buffalo, NY (http://maps.google.com/maps?q=2376+South+Park+Avenue+Buffalo+NY+USA+14220) Description Ready for more than just a ... Lactalis family of companies, is currently hiring a Quality Customer Relations Manager based in Buffalo, NY....within defined turnaround time (TAT) and maintain a high resolution rate. 2. Centralized Complaint Handling System . Maintain… more
- Eileen Fisher (Irvington, NY)
- …hybrid position based in Irvington, NY* We are seeking a dynamic and data-driven Senior Manager of CRM and Customer Insights to lead our customer ... demographic data within Salesforce Data Cloud. + Leverage Data Cloud's real-time customer profiles and identity resolution to deepen understanding of consumer… more
- Centrotherm (Waterford, NY)
- Customer Service Manager Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188) * Sales Job Type Full-time Description The ... Customer Service Manager leads the end-to-end ...QA, coaching plans). + Establish service standards for response, resolution , and escalation; ensure consistent, branded communication. + Focus… more
- MongoDB (New York, NY)
- …MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale ... delivery resources dedicated to servicing our strategic customer including but not limited to (Technical Account Managers...and recommendations to senior management Risk Management and Issue Resolution + Take decisive action to address any issues… more
- Vontier (Albany, NY)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... contract renewals, cross-sell, upsell, and P&L in the assigned territory. **Issue Resolution :** Facilitate the resolution of client issues and technical problems… more
- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual ... -centric solutions and continuous improvement. + Lead by example in customer communications, project management, and issue resolution , demonstrating excellence… more
- Amazon (New York, NY)
- …to think strategically about business, products, and delivery challenges. As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of ... establish a vision / roadmap for their cloud program. CSMs are customer advocates, driving resolution of blockers to migrations and new solutions on AWS by… more
- M&T Bank (Williamsville, NY)
- …writing, quality assessments, and continuous improvement initiatives. + **Champion the Customer :** Ensure every resolution reflects our commitment to advocacy, ... the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As...compliance at every level? As the Senior Quality Assurance Manager , you will lead a high-impact team within our… more