- CVS Health (New York, NY)
- …enrollment documents verification, as well as customer service and issue resolution . The Manager will create processes to ensure efficient and accurate ... do it all with heart, each and every day. **Position Summary** The Manager , Intake Operations (Managed Long-Term Care) will oversee the day-to-day management and… more
- Humana (Albany, NY)
- …Are you ready to lead and make a real impact? Join us as our Manager , Claims Research & Resolution -a key leadership role where you'll drive critical claims ... **Key Responsibilities:** + Oversee the end-to-end claims research and resolution process, ensuring accuracy, efficiency, and compliance with organizational policies… more
- KeyBank (Amherst, NY)
- …associates specialize in Research and Adjustments, Account Analysis and KeyAccounts Manager support our clients across the team's broad areas of responsibility. ... deposit, check, statement and report copies + Research and resolution of both monetary and non-monetary differences which occur...and duties * Performs basic routine tasks assigned by manager with little autonomy. May provides service in relation… more
- Sharecare (Albany, NY)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of ... support and management of the team. In addition, the Customer Service Manager is responsible for metric...answered within the established Service Level Agreements. + **Complaint Resolution ** **: Handle escalated customer complaints or… more
- Celestica (New York, NY)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... business. The GM must deal with complex and controversial negotiations, problem resolution , and project/program implementations all while doing this in an ever… more
- Dodge Construction Network (Albany, NY)
- Customer Success Manager Location: Remote, United States, United States **Description** TheCustomer Success Manageris a key member of our Go to Market ... for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans forcustomer, focusing on… more
- Robert Half Office Team (New York, NY)
- Description We are looking for a dedicated Customer Service Manager to oversee and enhance customer account management and support operations. This long-term ... customer service representatives to maintain high performance standards. * Manage customer accounts, ensuring timely resolution of inquiries and concerns. *… more
- Mobile Health (Queens, NY)
- …in New York and may require additional travel, as needed. Overview The Senior Manager of Customer Success Management serves as a key strategic and operational ... Collaboration . Facilitate weekly cross-functional syncs between operations, technology, compliance, customer service and leadership to ensure alignment and issue … more
- Celestica (New York, NY)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...make up (Value add and Materials ) + Excellent customer contact, negotiation and problem resolution skills.… more
- Corning Incorporated (Painted Post, NY)
- CSS Manager I, Customer Relationship Manager...skills + Advocacy skills - willingness to drive timely resolution of customer issues; be a ... role for supporting the development and expansion of CSS customer base -liaison between CSS and customers to strengthen...their business models, approaches, and advocate on behalf of Customer 's needs. + Develop plans to implement customer… more