- Robert Half Office Team (New York, NY)
- Description We are looking for an experienced Customer Service Manager to lead and enhance our customer support operations in New York, New York. This ... of the customer service department to ensure prompt and effective resolution of client inquiries. * Manage customer accounts, ensuring accurate… more
- Confluent (Albany, NY)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...+ Proactively identify issues/risks and escalate internally for prompt resolution + Act as a trusted advisor to develop… more
- STG International (New York, NY)
- …regarding FOH services within 24 hours. Escalate issues as appropriate to Operations Manager . Follow outstanding issues to resolution in a timely manner. ... STGi is currently seeking a Health Fitness Manager to support our Wellness and Health Promotion...all equipment issues promptly and follow outstanding issues to resolution . Carefully track all equipment issues and repairs. *… more
- ManpowerGroup (New York, NY)
- …Touch Operations Manager to join their team. As a High Touch Operations Manager , you will be part of the Customer Experience (CX) team supporting various ... customers - Uses standard tool to receive alerts and monitor status of new customer service requests (cases) pushing through to resolution + Regularly interacts… more
- Capital One (New York, NY)
- …Bank will be responsible for documenting the end-to-end processes within Claims, from customer need identification through customer resolution and backend ... Principal Associate, Process Manager Claims Servicing |Retail Bank Capital One, a...ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We… more
- Confluent (Albany, NY)
- …our escalation and incident management processes. Escalation Managers directly impact resolution time, customer satisfaction, and continuous improvement on a ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $95.1K - $111.8K * Offers Equity _At… more
- TD Bank (New York, NY)
- …that align with the Bank's broader financial goals. **Job Summary:** The Sr Manager Treasury Strategy oversees and leads a large and/or highly complex, and diverse ... treasury functions, liquidity management, ALM, capital management, recovery and resolution planning, FTP, and/or balance sheet management. Treasury specialists,… more
- The Salvation Army (Syracuse, NY)
- …you considered joining the Human Services Field? Are you ready to use your customer service and conflict resolution skills? We encourage you to consider applying ... Resident Manager . Position Overview: As an Resident Manager you will put your customer service...and then there could be a time where conflict resolution , crisis intervention and supportive counseling is needed. What… more
- Walgreens (New York, NY)
- …the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and ... builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving… more
- Microsoft Corporation (New York, NY)
- …a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** Customer Resolution * Required to be on-call during shifts which will ... customer experience. * Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience. Provides examples and… more