• Food Safety Operations Manager , Food…

    Amazon (New York, NY)
    …and corrective actions align with current standards - Investigate and analyze customer complaints and trending data related to food safety, ensuring thorough ... documentation and timely resolution while identifying systemic issues for continuous improvement A day in the life Your day begins with a review of overnight… more
    Amazon (09/23/25)
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  • Manager - International Account Development…

    American Express (New York, NY)
    …growth and retention targets + Serve as the point of escalation and resolution , using structured action plans and project management tools as needed + Analyze ... tailored to client-specific goals + High degree of professionalism, responsiveness, and customer service orientation + Minimum of 3 years of experience working… more
    American Express (09/19/25)
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  • Bilingual Case Manager

    Cardinal Health (Albany, NY)
    …healthcare provider offices, SPs, and customers, striving for one-call resolution **Qualifications:** + 2-4 years of industry experience with patient-facing ... or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub or Patient Support Service experience preferred + High School… more
    Cardinal Health (09/03/25)
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  • Contract Manager

    City of New York (New York, NY)
    …actions. - Partner with CFB divisions and provide guidance with issue resolution by addressing contract disputes, missing deliverables, or payment delays. - Provide ... customer service-oriented guidance and attend weekly division meetings to discuss the various procurements. - Provide guidance on expediting procurements to minimize… more
    City of New York (08/21/25)
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  • Customer Advocacy Associate

    B&H Photo (New York, NY)
    …+ Escalate second-level issues to appropriate team members within the CAD department for resolution / customer satisfaction + Escalate any concerns or issues to ... low-attitude environment. Make your move to B&H today! Job Overview: The Customer Advocacy Associate's role requires someone that can efficiently analyze customer more
    B&H Photo (08/20/25)
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  • Customer Success Lead

    Latham, The Pool Company (Latham, NY)
    …Latham products within the customer 's market. + ​ Resolves, escalates, and manages resolution of customer requests. + ​ Works closely with customer ... difference? A little about the position: Job Summary The Customer Success Lead will ensure our customers recognize the...and brands (sub brands). + ​ Work with Community manager and builders to support improvement in NPS reviews.… more
    Latham, The Pool Company (08/29/25)
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  • Customer Technology Specialist

    University of Rochester (Rochester, NY)
    …**Responsibilities:** GENERAL PURPOSE Serves as a technical resource for the Customer Technology teams and/or department. Provides high level hardware and ... all functions. Provides remote and hands-on support for clients with excellent customer service skills. Provides consulting and technology support for faculty and… more
    University of Rochester (09/16/25)
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  • Customer Service Representative

    Kelly Services (Port Washington, NY)
    …* Answering incoming calls and processing orders efficiently while reporting to the Customer Service Manager . * Resolving customer complaints and ... troubleshooting issues to determine the best path for resolution . * Documenting customer interactions accurately and tracking call types to maintain service… more
    Kelly Services (10/02/25)
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  • Temporary Customer Account Specialist

    American Packaging (Rochester, NY)
    …Workfront.Position is projected to be a minimum of 6 weeks. REPORTS TO: Customer Service Manager ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other ... disposition of complaint is provided. + IV. Provide corrective action to customer , ensuring satisfactory resolution . + Investigate and provide the necessary… more
    American Packaging (09/13/25)
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  • Supervisor, Customer Service Management

    Cardinal Health (Albany, NY)
    …Access and Patient Support will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy ... to leadership. + Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks key… more
    Cardinal Health (09/26/25)
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