- Travelers Insurance Company (Melville, NY)
- …quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation ... and resolution ) including maintaining full compliance with internal and external...Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage… more
- Travelers Insurance Company (New York, NY)
- …quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation ... and resolution ) including maintaining full compliance with internal and external...+ Directly handles assigned severity claims. + Provides quality customer service and ensures quality and timely coverage analysis… more
- TD Bank (Jackson Heights, NY)
- …+ Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation ... and Sales objectives. In the absence of any other manager , the Store Supervisor is expected to manage the...requests + Leads and coaches frontline colleagues on effective Customer complaint resolution + Shared accountability with… more
- Cayuse Holdings (Albany, NY)
- …high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Travelers Insurance Company (New York, NY)
- …quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation ... and resolution ) including maintaining full compliance with internal and external...of over a multi-million dollar value. + Provide quality customer service and ensure file quality, timely coverage analysis… more
- University of Rochester (Rochester, NY)
- …escalated patient or physician referral calls that may adversely affect patient care and/or customer service or requesting a supervisor or manager . + Works with ... with administering the daily activities of the team responsible for the resolution of patient inquiries resulting from medical services provided by the University… more
- Amalgamated Bank (New York, NY)
- …and reclamations items for affected parties to notify of status and resolution . + Research and respond to customer 's inquiries regarding Electronic ... and verify relevant daily reports through various systems/applications to keep customer information current across all pertinent applications. + Perform daily file… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …client and member questions and ensure their problems are resolved + Assist in the resolution of escalated customer service issues + Assist in the onboarding of ... for client's in the absence of a primary Account Manager . **Responsibilities** **Job Duties:** + Provide support to client...reports for PBM clients. + Oversee and coordinate on-site resolution of customer service issues to clients.… more
- CVS Health (Fresh Meadows, NY)
- …of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for immediate resolution if/as needed + Remaining ... promise to life with heart every day. The Pharmacy Manager Emerging Leader (PMEL) plays a critical role in...prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for… more
- Bank of America (New York, NY)
- …Key responsibilities include analysis, research, reconciliation, reporting data validation and resolution of issues and identified customer requests which may ... Description:** This job is responsible for the analysis and resolution of highly complex credit and tax operations processes...evolving client base **Skills:** + Business Process Analysis + Customer and Client Focus + Reporting + Business Acumen… more
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