- New York State Civil Service (Queens Village, NY)
- …the interpretation and application of building codes and regulations.* Maintain liaison with customer agencies and assist in the resolution of issues where ... Representative exercises independent judgment and makes high-level decisions while assisting the Project Manager or Senior Project Manager in all aspects of a… more
- M&T Bank (Syracuse, NY)
- …both growth and asset quality under the direction of the Commercial Operations Manager and delivers superior customer service to internal and external customers. ... credit portfolio administration of Commercial credit and lending products, and resolution of operational issues in the post close/loan servicing function. Provide… more
- Highmark Health (Albany, NY)
- …of stakeholders, participate in walkthroughs, and contribute to problem resolution and decision-making. + Collaborate with various departments, interpreting complex ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of more complex enterprise… more
- Axis (New York, NY)
- …coverage and claim exposure, determining appropriate actions, and pursuing claims until resolution . Settng accurate and timely claim reserves and make referrals to ... Claim Manager where necessary Managing the lifecycle of a claim...claim from notification to closure, ensuring timely and accurate resolution . Reviewing relevant policies, validating coverage for claims by… more
- Mohawk Valley Health System (Utica, NY)
- …resource for MLTC Care Manager and other staff in the resolution of member-related issues. + Establishes effective customer -focused working relationships ... to the Care Managers and other staff in the resolution of member related issues. Communicates with members and...support for care coordination related activities. Participates in non-clinical customer service for members enrolled in the VNS Health… more
- Paylocity (Rochester, NY)
- …expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves ... five days per week during designated work hours. Position Overview As the Account Manager , I play a pivotal role in resolving client payroll and HR system challenges… more
- IBM (New York, NY)
- …clients. In addition, the Delivery Project Executive controls costs, manages the customer relationship and reports on all contracted commitments within IBM and ... over problems), Outcome Focused (testing the status quo and using a customer -centered and nimble approach), and Courageous (thinking independently, taking risks, and… more
- New York State Civil Service (New Hampton, NY)
- …the interpretation and application of building codes and regulations.Maintain liaison with customer agencies and assist in the resolution of issues where ... Duties Description Primary PurposeThe Field Representative assists the Project Manager or Senior Project Manager in all...assists the Project Manager or Senior Project Manager in all aspects of a construction project or… more
- University of Rochester (Rochester, NY)
- …FUNCTIONS** Processing + In order to best ensure the highest levels of customer service, this person must maintain processing knowledge and skills. + Processes ... levels of invoices must be maintained in addition to other responsibilities. Customer Service + Extensive interaction with departments and suppliers is frequently… more
- TD Bank (New York, NY)
- …for product-related inquiries and to review/recommend product details for customer collateral, including internal and external sources (Intranet, Internet, ... brochures, customer letters, marketing material, welcome packages) + Integrates the...+ Liaises with various partners and stakeholders in the resolution of issues + Recommends and champions strategies to… more
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