- Marriott (New York, NY)
- …manager to develop creative aspects of site visit * Gathers all important customer data from account/selling manager in order to plan appropriately (eg ... in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each ...Standards and property's Brand Standards. * Monitors the effective resolution of guest issues that arise as a result… more
- Mohawk Valley Health System (Utica, NY)
- …resource for MLTC Care Manager and other staff in the resolution of member-related issues. + Establishes effective customer -focused working relationships ... to the Care Managers and other staff in the resolution of member related issues. Communicates with members and...support for care coordination related activities. Participates in non-clinical customer service for members enrolled in the VNS Health… more
- New York Times (New York, NY)
- …IT support services for The New York Times Company. You will deliver technical customer support over the phone in a call center environment. You'll need to identify, ... working relationships. You will support all functional departments, including: problem resolution , request fulfillment, software and hardware resolution , remote… more
- IBM (New York, NY)
- …clients. In addition, the Delivery Project Executive controls costs, manages the customer relationship and reports on all contracted commitments within IBM and ... over problems), Outcome Focused (testing the status quo and using a customer -centered and nimble approach), and Courageous (thinking independently, taking risks, and… more
- Nestle (New York, NY)
- …Quality) to systematically identify improvement areas and leverage opportunities to enhance customer experience and CRC efficiency. + Support manager in building ... & Optimization Hub. In this role, you will implement customer -service focused chatbots, where you will design, author, and...Escalate issues to the relevant department to ensure prompt resolution of all requests. + Assist and collaborate with… more
- Bassett Healthcare (Cooperstown, NY)
- …according to hospital vehicle use policy and reports deficiencies to the Network Manager of Transportation for resolution 99% of the time Reports 100% ... any calendar year as reviewed annually by the Network Manager of Transportation Operates the Shuttle bus in a... of Transportation Operates the Shuttle bus in a customer -friendly, professional manner according to customer service… more
- TD Bank (New York, NY)
- …and organizational practices/disciplines + Identifies and leads problem resolution for project/program complex requirements related issues at all ... degree or equivalent work experience + 7+ years experience ** Customer Accountabilities:** + Provides expert/specialized regulatory compliance and prudential risk… more
- Citigroup (Inwood, NY)
- …monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager + Exhibits strong sales and service skills, presenting products ... aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture. + Provide exceptional service delivery to our internal and… more
- TD Bank (New York, NY)
- …and guides others within area of expertise + Identifies and leads problem resolution for complex issues at all levels **Education & Experience:** + Undergraduate ... skills, with the ability to present findings clearly and concisely. ** Customer Accountabilities:** + Conducts a variety of complex investigations, including AML,… more
- TD Bank (New York, NY)
- …needs on a complex project or program + Identifies and leads problem resolution for project/program complex requirements related issues at all levels **Education & ... metrics + Finance risk experience + Experience working with Stakeholders ** Customer Accountabilities:** + Leads the development and/or implementation of specific… more