- TD Bank (New York, NY)
- …needs on a complex project or program + Identifies and leads problem resolution for project/program complex requirements related issues at all levels **Education & ... metrics + Finance risk experience + Experience working with Stakeholders ** Customer Accountabilities:** + Leads the development and/or implementation of specific… more
- Broadcom (Melville, NY)
- …Obtain advice on possibly providing an existing fix - Allow SE to create a resolution and provide to the customer - Handle multiple cases efficiently and provide ... analyze the documentation when it is sent by the customer - Upload the logs, dumps, and other documentation...colleagues or SE to prevent issue aging before a resolution is found - Follow documented guidelines for case… more
- CVS Health (Amherst, NY)
- …business (eg, large and mid-size self-funded employer groups) to achieve customer satisfaction, and membership objectives. This position focuses exclusively on ... tactical components of the client management team's business plan for each customer . + Responsible for managing (Relationship Management) of daily (service) Plan… more
- CACI International (Rochester, NY)
- …managing contractual, technical, and schedule performance for US and international government customer contracts * This position reports to the site General ... Manager and supports a growing product focused organization, specializing...team of program managers to ensure programs meet both customer requirements and strategic objectives of the business *… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …Management Specialist?** Reporting to the Technology Vendor Management Office (VMO) Manager , the Vendor Management Specialist (VMS) is responsible for managing the ... base of negotiating strategies, vender performance management, and conflict resolution . + Works with business partners throughout the Request...as managing contracts or experience as an IT vendor manager . In lieu of an associate's degree, a High… more
- Loretto Management Corporation (Auburn, NY)
- …other members of the interdisciplinary team. + Maintains the highest level of customer service within the area of responsibility. + Provides clinical assessment to ... and provides data as required. Job Duties as a Manager : + As a Manager , this position...Uses effective communication and critical thinking skills during conflict resolution , problem solving, decision making, and other complex dialogues.… more
- Loretto Management Corporation (Auburn, NY)
- …other members of the interdisciplinary team. + Maintains the highest level of customer service within the area of responsibility. + Provides clinical assessment to ... and provides data as required. Job duties as a Manager : + As a Manager , this position...Uses effective communication and critical thinking skills during conflict resolution , problem solving, decision making, and other complex dialogues.… more
- Mirabito Energy Products (Binghamton, NY)
- JOB DESCRIPTION Position: HVAC Service Coordinator/CSR/Dispatch Reports to: HVAC Service Manager Status: Full time, Hourly non-exempt Hourly Rate: $21 - $25 per hour ... workflow is efficient and matched properly. Provide the best customer experience possible at all times by utilizing excellent...Utilize critical thinking and problem-solving skills to assist in resolution of a variety of issues. + Collaborate with… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …for assigned customers including reviewing equipment repairs and repair changes; notifies customer /account manager of any reoccurring issues and participates in ... handle problems and/or direct to management with idea for resolution , handle all calls from any customer ,...the organization\. Assists with training, works with Client Service Manager on billing issues, takes on additional responsibilities and… more
- TD Bank (New York, NY)
- …sales and client experience training programs and tools, leads the client resolution process for any client or colleague complaint + Conducts regularly scheduled ... management leadership and takes a lead role in facilitating and supporting the resolution of any conflicting priorities between the business and other areas +… more