- JPMorgan Chase (New York, NY)
- …technology unit, collaborating with global counterparts. The role emphasizes issue resolution , process sharing, and product rollouts, supporting all lines of ... to continuously deliver value. **Job responsibilities** + Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost… more
- City of New York (New York, NY)
- …who will: - Supervise the Senior Eligibility Supervisors (PAAIIs), the Office Manager and Clerical staff to ensure their satisfactory performance at all levels, ... - Handle employee-related concerns and support, including grievances, dispute resolution , training enrollment, labor relations inquiries, personnel and time and… more
- WM (Dunkirk, NY)
- … service to assigned accounts daily, communicating any issues to the Transportation Manager /Supervisor or Dispatcher for resolution . This includes, but is not ... and supply delivery. This role will always provide the highest level of customer service possible. They may also transport waste from either a Stericycle location… more
- EMCOR Group (New York, NY)
- …the customer and the service department (account managers, service manager , technicians, and billing). + Responsible for taking service calls, quoted jobs, ... involved. **SUMMARY** The Dispatcher will be responsible for providing excellent customer service while handling requests for service and dispatching technicians to… more
- Fujifilm (Albany, NY)
- …per Fujifilm policies. + Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. + Utilizing ... on systems within a service area as directed by the Area Service Manager . **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're on a mission to… more
- University of Rochester (Brighton, NY)
- …issues, directs vendor in the appropriate resolution and escalates severe issues to manager . + Customer Service- performs duties such as but not limited to: ... and business partners concerning University leave programs. Provides administrative and customer service related to the leave process for all employee types… more
- Albany Medical Center (Albany, NY)
- …Microsoft Active Directory, Microsoft Entra, Microsoft System Center, Microsoft Configuration Manager , VMWare VCF, Microsoft and Citrix Virtualization + Develop a ... Be expected to support customers on a daily basis. Customer responsibilities include: + Act as a liaison between...desk environment with regard to problem identification, logging and resolution + Provide education for customers with regard to… more
- Loretto Management Corporation (Syracuse, NY)
- …other members of the interdisciplinary team. + Maintains the highest level of customer service within the area of responsibility. + Provides clinical assessment to ... Quality Assurance Initiatives. Collects and provides data as required. + As a Manager , this position is responsible for the ongoing operations and routine decision… more
- CVS Health (Albany, NY)
- …impact, serving as a point of contact on follow up and resolution . + Collaborating with key cross-functional partners to maintain transparency, consistency in ... ways of approaching business. + Developing project plans designed to address customer needs and available team resources. + Partnering with Product Manager… more
- Loretto Management Corporation (Jamesville, NY)
- …support to residents. + Monitors delivery of resident care to ensure excellent customer service and quality expectations are met. + Performs any and all functions ... process for Certified Home Health Aides. + Assists in resolution strategies and implementation of plans to address resident...+ May provide input to employee performance and alert manager to employee performance issues. + Promotes and role… more