- Weill Cornell Medical College (New York, NY)
- …when necessary and monitors phone and ticket queues to ensure best customer experience. Follows direction of Service Desk Supervisor, Support Services Manager ... out by the Service Desk Supervisor and/or Support Services Manager . + Manages all assigned work using ticketing system....address assignments in database. + Provides clear ownership and resolution of incidents logged by the team to agreed… more
- Conifer Realty LLC (Syracuse, NY)
- …building(s) including grounds and fixtures. Position reports to a Community Manager , Maintenance Supervisor and/or the regional Maintenance Mentor. Effective ... customer service skills to interact with residents, contractors, visitors including effective resolution of issues and maintenance matters on a daily basis is… more
- WMCHealth (Valhalla, NY)
- …to maintain operational efficiency. Responsibilities: + Oversees the Practice Manager (s) and Practice Supervisor(s), when applicable + Establishes/implements goals, ... within approved budget. + Practices effective problem identification and resolution skills as a method of sound decision making....and rights of all customers. + Works with Practice Manager and/or Practice Supervisor to select and hire candidates… more
- Ryder System (Liverpool, NY)
- …required business administration or similar related degree + One (1) year or more customer service with issues resolution experience preferred + Must be computer ... our people. _CULTURE- INTEGRITY- FAMILY_ . As a Rental Manager Trainee, you'll be part of a dynamic team,...state, federal and other regulatory agencies + Reconcile all customer concerns, issues and disputes in order to maintain… more
- Arnot Health (Elmira, NY)
- …Has ability to conference with other departments to bring about conflict resolution to pre-authorization problems. 14. Demonstrates the ability to be cross-trained ... members. 21. May perform other duties as requested by supervisor/ manager which contributes to the smooth operation of the...demonstrates the importance of satisfying the needs of the customer /patient by interacting with him/her in a friendly and… more
- TD Bank (New York, NY)
- …and grow industry presence + Demonstrates superior interpersonal skills, conflict resolution , and negotiating skills + Management consulting background with an ... largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the… more
- BAE Systems (Buffalo, NY)
- …Analyst** , you'll play a critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that values innovation, teamwork, and ... customer satisfaction. If you're a motivated and skilled IT...+ Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) +… more
- Marex (New York, NY)
- …support the Credit, Rates, MBS, Repo, Fixerd Income Prime Brokerage and Customer Clearing businesses. Support is primarily on Broadridge and Pershing platforms. The ... large portion of the daily functions have been outsourced to the Broadridge Manager Products Team, Marex is ultimately accountable for all output, and thus… more
- Loretto Management Corporation (Jamesville, NY)
- …model and coaches team members to provide consistent execution & exemplary customer service. + Responsible for maintaining high standards for food, presentation and ... + May provide input to employee performance and alert manager to employee performance issues. + Promotes and role...and role models a culture of service excellence and customer service within their functional area. + Creates, promotes… more
- Legrand NA (Syracuse, NY)
- …within the business unit responsible for analysis on pricing, service and other customer related data and metrics, and identifying trends and analysis in an effort ... to improve customer performance. Opportunity to mentor with Sales, Marketing, Product...provide decision making information to the Regional Managers, Pricing Manager and Product Line Managers proactively. + Detailed analysis… more