- Rochester Regional Health (Rochester, NY)
- … centric approach, a focus on precision delivery, and flexibility to meet customer expectations + Back up for Manager , Specimen Management as necessary ... contact for, and act as departmental SME for the resolution of specimen management related issues and queries +...as requested + Other duties as assigned by the manager REQUIRED QUALIFICATIONS + 6+ months supervisory or team… more
- Bank of America (Flushing, NY)
- …Home Service Specialist II, Lending Client Associate, Lending Client Support Manager , Lending Specialist, Senior Banker, Business Solutions Advisor or Financial ... and gather any additional required information. + Has effective customer service skills with ability to manage the full...to manage the full client end-to-end experience and problem resolution . + Strong written and verbal communications skills. +… more
- Publicis Groupe (New York, NY)
- …technical concepts to your assigned client(s) and to ensure account success and customer satisfaction. You will also be expected to learn the capabilities of ... multiple DSP, CDP, and Identify Resolution platforms, attend training sessions with numerous vendors, and...data and platform capabilities * Manages with direction from manager and associate director * Does not have input… more
- GE Aerospace (Norwich, NY)
- …+ Comfort in Ambiguity - Identifies when additional information is needed from customer / manager /stakeh older and asks relevant questions to obtain it. Delivers ... to utilize, using presentation and storytelling concepts. Informs stakeholders of customer issues, identifies potential problems or conflicts and resolves them when… more
- C&W Services (Bronx, NY)
- …and maintenance planning technicians to accomplish goals and objectives of North America Customer Fulfillment teams. + Act as first level escalation support for the ... deliver goods and services against contracts and expectations. + Support the Maintenance Manager in the implementation of short and long-term projects for the site… more
- Zimmer Biomet (Albany, NY)
- …IDNs, and hospital systems. Ensure that accounts are serviced effectively and that customer needs are met. * Contract Management: Lead the negotiation, drafting, and ... with the sales team to ensure clear communication and understanding of customer needs, market trends, and National Accounts processes. * Conflict Resolution… more
- CBRE (Albany, NY)
- …and asset types. The ideal candidate will be an excellent people manager and communicator, collaborative, customer service oriented, comfortable presenting in ... liaison for clients. + Serves as workload and traffic manager for the Consulting GIS team in order to...the client and the GIS professional ensuring an optimal resolution for all parties. + Serves as champion of… more
- WMCHealth (Valhalla, NY)
- …to maintain operational efficiency. Responsibilities: + Oversees the Practice Manager (s) and Practice Supervisor(s), when applicable + Establishes/implements goals, ... within approved budget. + Practices effective problem identification and resolution skills as a method of sound decision making....and rights of all customers. + Works with Practice Manager and/or Practice Supervisor to select and hire candidates… more
- Lincoln Financial (Albany, NY)
- …and owns for escalated issues coming in to their work group to provide resolution to internal business partners. Escalates issue to their manager when needed. ... complex topics through email and telephone with internal/external stakeholders in a customer -centric and professional demeanor. + Considerate of what the customer… more
- TEKsystems (New York, NY)
- …ownership and follow up on tickets escalated to other groups to ensure resolution and user satisfaction - Recommend improved Support methods aimed at increasing ... with the firm's technology - Provide weekly activity report to Manager , Computer Support Qualifications/Position Requirements - Strong technical skills in Microsoft… more