- Merck (North Wales, PA)
- …operations and key performance metrics, and manage escalated issues. + Manage escalated customer requests to resolution , and assess customer interactions to ... **Job Description** The Customer Service Center (CSC) team has responsibility to...quality complaints for the US market. The CSC Senior Specialist position is a critical role, which has primary… more
- Penn Medicine (Lancaster, PA)
- …Degree Associates degree preferred. + Req 1+ years One (1) year experience as a Customer Service Specialist . + Req 1+ years One (1) year experience in Revenue ... questions or concerns. In conjunction with Supervisor or Manager, facilitates resolution of issues. Prepares and disseminates effective communication of issue … more
- ThermoFisher Scientific (Pittsburgh, PA)
- …in satisfying customer 's needs? An exciting opportunity has arisen for a Customer Account Specialist to join the Encompass Procurement Services Team! The ... Equipment Program. The successful candidate will also work in collaboration with customer management and the Thermo Fisher Scientific commercial sales team to… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …ZOLL the ideal place to build your career.Job SummaryThe Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, families, and ... protection of patients. + Document and maintain comprehensive records of customer interactions for future reference and continuous improvement. + Identify, record,… more
- Schaeffler (Center Valley, PA)
- Specialist - Sales and Customer Service Location: Center Valley, PA, US, 18034 Job Requisition ID: 38620 Schaeffler is a dynamic global technology company and ... opportunities. **Your Key Responsibilities** + Provide qualified support services for assigned customer group and sales organization, at all stages of the order… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, families, and ... protection of patients. . Document and maintain comprehensive records of customer interactions for future reference and continuous improvement. . Identify, record,… more
- Select Medical (Mechanicsburg, PA)
- …orientation program -Team-oriented environment -Hands-on training to help desk The Support Specialist is responsible for delivering quality customer service by ... assigned to an available Help Desk staff member for resolution . The Support Specialist I reports to...manner in order to ensure a superior level of customer service. It is important for the specialist… more
- SolomonEdwards (Harrisburg, PA)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...Interact with multiple departments to expedite processing and/or issue resolution . - Perform other related duties as required and… more
- Geisinger (Danville, PA)
- …language, build a positive rapport and can handle problematic interactions. The specialist takes a global approach in resolving problems and actively looks for ... receivable functions including, but not limited to the collection of cash, resolution of accounts, application of discounts, setup and management of monthly… more
- Guthrie (Sayre, PA)
- …payers. Reports possible payer or submission issues. 2. Works closely with a Denial Resolution Specialist or Billing Specialist II mentor to cross train ... payer guidelines resulting in appeal or charge correction. Teams with Insurance Billing Specialist II and Denial Resolution staff to work projects, request… more