- Wolters Kluwer (Coppell, TX)
- …opportunities. + Implement account planning and cross-sell/upsell strategies to enhance customer satisfaction and retention rates, ensuring consistent revenue ... The Senior Vice President, North America Sales and Revenue Retention will play a pivotal role in shaping and executing our growth strategy. As a key member of the… more
- PulteGroup (Coppell, TX)
- … customer needs + Develop and implement proactive outreach strategies to improve customer retention and satisfaction + Own and manage processes related to ... 3 days per week in office. JOB SUMMARY:The Insurance Customer Service Manager will report to the VP of...to support growth. This role is responsible for driving retention , managing at-risk policies, executing book rolls, and building… more
- PagerDuty (Austin, TX)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- SHI (Austin, TX)
- …products and licensing + Executing against given key performance indicators including customer retention , growth of customers business, and selling MRR services. ... in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention ...Microsoft Customer Success Manager is responsible for retention and growth of SHI Microsoft business within a… more
- AireSpring (Dallas, TX)
- …metrics and proactively address issues. + Develop and execute strategies to increase customer retention and reduce churn. + Identify upsell and cross-sell ... by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20… more
- Sage (Austin, TX)
- …regular Risk meetings * Create and manage follow-up actions of yourself, others and the customer * Manage customer retention plans * Engage with customers ... Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention * An...history of increasing customer satisfaction, adoption, and retention * An understanding of the challenges a multi-channel… more
- Natran Green Pest Control (Houston, TX)
- … records in our CRM. Retention Expert - Handle cancellations and explore customer retention strategies. Team Player - Work closely with other office teams, ... MAKE AN IMPACT - JOIN US AS A CUSTOMER SUCCESS SPECIALIST! Looking for a job where...about team culture, growth, and skill-building . As a Customer Care Representative, you'll be part of a collaborative… more
- Omnigo Software (Plano, TX)
- …engaging with our customers to drive adoption and demonstrate ongoing value to ensure high customer retention . The Customer Success Manager is a key member ... Job Summary The Customer Success team is responsible for the relationship...functions as needed. Essential Duties and Responsibilities + Drive retention and growth for our customers by understanding their… more
- SAP (Houston, TX)
- …and strategy/tools/process. + Enhance skills around your solution portfolio, managing customer retention , and driving value realization. + Receive onboarding ... their business journey with our solutions. The CSM works to increase customer satisfaction, retention , renewals, references, and upsells for Cloud products… more
- SCI Shared Resources, LLC (Houston, TX)
- …higher customer satisfaction and improve NPS and relevant scores. + **Improve Customer Retention ** : Address customer journey pain points and design ... the possibilities of joining a Great Place to Work! The Senior Manager Customer Experience is responsible for implementing and optimizing customer experience… more