- Vistra (Irving, TX)
- …You'll connect marketing, operations, data, and technology to design and deliver customer -facing systems that power acquisition, engagement, and retention across ... to ensure priorities, investments, and outcomes move together. + Champion customer -centric technology that enhances acquisition, self-service, and retention … more
- Coinbase (Austin, TX)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Avenue5 Residential, LLC (Dallas, TX)
- …with planning and implementing resident activities in order to increase resident retention . + Ensures excellent customer service to prospective and current ... and current residents in order to achieve maximum occupancy and ensure resident retention and client satisfaction. + Ability to focus on the needs of others… more
- Lithia & Driveway (Grapevine, TX)
- …long-term customer relationships + Leverage Lithia's internal technology and customer ecosystem tools to enhance retention and engagement + Identify ... marketing team responsible for driving dealership performance through innovative, customer -focused marketing strategies. This role partners closely with Regional and… more
- MSC Industrial Supply Co. (Houston, TX)
- …Receive, unpack, and restock products at all points of use. - Engage with customer contacts to ensure solution retention and satisfaction. - Drive product ... The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer … more
- Wolters Kluwer (Coppell, TX)
- …nuanced customer needs into strategic product roadmaps, and championing voice-of- customer initiatives that drive adoption, retention , and commercial growth + ... Segment General Manager, this role is accountable for driving commercial success, customer satisfaction, and market expansion across the US market. This executive… more
- Humana (Austin, TX)
- …at the center of everything it does. Humana's MarketPoint organization is looking for 5 Customer Success Agents who are bilingual in English and Spanish to join the ... Customer Success Team working remote. Humana's Customer ...of health and broader member needs + Support member retention and engagement goals by educating and guiding members… more
- WM (Lewisville, TX)
- …8:30a-5pm EST** **Bilingual in Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact with WM Customers via Multi-Channel ... Customer Service, which may be a combination of platforms...de-escalation techniques is critical to their success. Sales and retention are also key components of the CSR role.… more
- ReSource Pro (Dallas, TX)
- …Join ReSource Pro! ReSource Pro Compliance, is looking for an organized, team-oriented Customer Experience Associate to join our customer service team (surplus ... lines). Your role The Customer Experience Associate provides front-line customer service support to ReSource Pro Compliance customers by processing tasks related… more
- Lumen (Austin, TX)
- …us as we digitally connect the world and shape the future. **The Role** The Customer Success Consultant is a customer -facing role aligned to our large and ... mid-market enterprise customer segment, driving customer value and success...revenue management practices driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution,… more