- Cardinal Health (Austin, TX)
- …lead the development and optimization of digital commerce platforms that drive conversion, retention , and a superior customer experience. This role will be ... will be responsible for delivering a high-performing, compliant, and customer -friendly digital experience. **_Responsibilities_** + Own the digital commerce product… more
- Lumen (Austin, TX)
- …us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Wells Fargo (Irving, TX)
- …is looking for an innovative and influential leader to join our team as a Customer Service Director. This role will be responsible for leading up to 700 within the ... Customer Service Small Business team, while also heading transformation...leadership with a focus on team member engagement and retention and performance management. + Ability to influence without… more
- Cleo (Austin, TX)
- ** Customer Success Manager** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a...Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential… more
- ReSource Pro (Waco, TX)
- …over the phone? ReSource Pro Compliance, is looking for an organized, team-oriented Customer Experience Associate to join our customer service team (surplus ... lines) in Groesbeck, TX. Your role The Customer Experience Associate provides front-line customer service...and MGA segments - consistently earning a +96% client retention rate for over a decade. It offers expert… more
- ServiceNow, Inc. (Addison, TX)
- …pursue our purpose to make the world work better for everyone. As an **Associate Customer Success Guide** , you will be part of the ** Customer Excellence Group** ... and services. You'll work on time-bound engagements to accelerate adoption, retention , and expansion, collaborating with internal teams and executive stakeholders.… more
- Weyerhaeuser (Carrollton, TX)
- …in-stock while reducing cycle time and total system inventory, EDI business, retention , development of contracts. Externally focused, the customer analyst is ... full-time, non-exempt position reporting to the HIW Sales Service Manager. A Customer Service Analyst is responsible for replenishment of Weyerhaeuser products into … more
- Chewy (Richardson, TX)
- …pet parents (and partners) everywhere! We are looking for leaders to join our Customer Service Operations Team who are passionate not only about our customers, but ... standards. The Team Manager should have outstanding communication, interpersonal and customer service skills, as well as comprehensive knowledge of company policies… more
- Datavant (Austin, TX)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Acxiom (Austin, TX)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... solutions with exceptional relationship management skills to drive client satisfaction, retention , and growth. This role requires a strategic mindset to understand… more