- Leap (Lolita, TX)
- …with a strategic mindset, developing and executing plans that drive sales, enhance customer interactions, and strengthen community ties. A key part of this role is ... partner with neighboring stores and execute impactful in-store activations to grow the customer base and elevate the brand presence. Operational excellence is at the… more
- Datavant (Austin, TX)
- …customer executives to ensure and enhance satisfaction, defining and executing retention strategies, setting and managing customer expectations, and ensuring ... Success and be responsible for strategically building and managing customer relationships. This leader will have accountability for ...heads. + Ensure high levels of client satisfaction and retention + Serve as an escalation point for client… more
- UTMB Health (Galveston, TX)
- …and guidelines established by governing agencies to ensure optimal patient safety and customer service. This position is a member of the direct patient care team. ... and abilities. + Uses peer-to-peer accountability towards department goals for retention and employee engagement. + Utilizes verbal, nonverbal & written… more
- The Hartford (Houston, TX)
- …etc.) + Serve as a point of contact for brokers and provide optimal customer service experience on behalf of the company + Careful adherence to compliance standards ... focuses on service experience & book of business management with primary metrics of retention , profitability & growth, and acts as a key contact for agents and… more
- EBSCO Information Services (Austin, TX)
- …a key member of a POD-a cross-functional team that includes Sales, Customer Success, and Implementation-you will collaborate closely with colleagues to support ... Your focus will be on driving revenue growth, supporting account retention , and increasing product usage through targeted outreach and engagement strategies.… more
- Mass Markets (Killeen, TX)
- …and implement key people initiatives, foster positive employee relations and retention , ensure compliance with state and federal regulations, and provide ... continuous process improvement + Lead initiatives related to employee relations, retention , and recognition + Manage a high-volume workload and multiple priorities… more
- Highmark Health (Austin, TX)
- …improvement related to onsite Revenue Cycle operations in conjunction with Customer 's Revenue Cycle operations leadership. + Conducts client analyses and provides ... performance. + Leverage KPI data to drive strategic focus on client retention , financial growth, and employee performance + Develops long-range strategic plans for… more
- Thrive Communities (Post, TX)
- …Relations + Perpetuates a true sense of community. + Maintains positive customer relations attitude. + Physically inspects property when on grounds, picks up ... services. + Must be knowledgeable of all phases of leasing and resident retention . + Greets prospective clients, shows the community, and performs leasing duties. +… more
- Texas A&M University System (College Station, TX)
- …in support of Employment Services strategic direction. Serves as Records Retention Coordinator for the Employment Services component of the Career Center, ... training staff on retention guidelines, resolving guideline issues with departmental unique resources,...Assists in navigating the departmental online recruiting portal. + Customer Service: Researches and directs staff to respond to… more
- CVS Health (Austin, TX)
- …new approaches, utilizing defined trainings, processes, and scripting. + Assesses customer needs by utilizing questions while demonstrating superior listening skills ... compliance. + Ensuring that the relevant information is captured in Customer Relationship Management system (CRM) + Other duties as assigned. **Accountabilities**… more