- Kalkomey Enterprises, LLC (Dallas, TX)
- …touchpoints. Skilled in identifying and eliminating friction points to enhance overall customer satisfaction and retention . Leadership & Team Development Proven ... Management Strong understanding of customer experience KPIs, including CSAT ( Customer Satisfaction), NPS (Net Promoter Score), retention rates, and… more
- Wolters Kluwer (Austin, TX)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Republic Services (Corpus Christi, TX)
- …and activities to increase account penetration & satisfaction to ensure profitable customer retention . + Meets with operations management as appropriate to ... including market research, customer prospecting, sales promotion and customer retention strategies. Will be required to complete municipal sales training… more
- Deluxe (Fort Worth, TX)
- …Expansion: Successful entry into new markets, merchant segments, and geographies. + Customer Retention : Reductions in churn rates, increases in Net Promoter ... opportunities, mergers, acquisitions, and alliances to support revenue growth. Customer Success & Retention : + Champion a customer -centric culture focused on… more
- RELX INC (Houston, TX)
- …judgment with minimal supervision to develop and execute strategies focused on customer retention , risk mitigation, and renewal growth-while managing deadlines ... Manager, Elsevier Healthcare Education Do you enjoy building successful customer relationships? Would you like to deliver a sales...customer support and value-added services that drive high retention and renewal rates. In this role, you will… more
- UGI Corporation (Conroe, TX)
- …experience in every step of the customer 's journey, resulting in increased customer satisfaction and account retention for the company. Customer ... Customer Experience Advocate I Location: Conroe, TX, US,...points across the United States. Posting Job Summary: The Customer Experience Advocate I (CXA) interacts directly with potential,… more
- Intuit (Plano, TX)
- …and/or QuickBooks Online. + Passion for helping people and providing the best customer experience possible and driving net revenue retention and customer ... Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding team. In...providing support as a subject matter expert throughout the customer lifecycle and ensuring they maximize the benefits of… more
- Vestis Services (Fort Worth, TX)
- …route representatives. Responsible for Territory service results, including but not limited to, customer retention , growth of the business, loss and ruin, piece ... opportunities for improvement. + Delivers and participates in training to ensure customer retention and service goals are met + Daily contact (via remote means)… more
- Intuit (Plano, TX)
- …base. You will leverage data-driven insights to guide sales strategies, improve customer retention , optimize churn prevention, and enhance targeting efforts. The ... access to insights across cross-functional teams and leadership. + Improve Customer Retention - Own retention and churn analytics, including designing… more
- MSC Industrial Supply Co. (Houston, TX)
- …and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. **DUTIES AND RESPONSIBILITIES** + ... relationships with customers at both functional and executive levels to ensure retention , satisfaction, and alignment with current and future needs. + Develop and… more