• Bank OZK (Dallas, TX)
    …Drive growth in institutional assets under management, revenue, and client retention . + Lead the institutional business development process, coordinating with ... + Ability to build and maintain business relationships and provide excellent customer service. + Ability to work extended hours, including evenings and weekends,… more
    DirectEmployers Association (11/08/25)
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  • Customer Retention Lead

    Zoom (Austin, TX)
    …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
    Zoom (01/06/26)
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  • Inbound Customer Service Retention

    TruGreen (Round Rock, TX)
    …great place to work!" **Position Overview** Receives inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving ... root cause related offers in order to retain the customer 's business. Use high value saving techniques to meet...value saving techniques to meet product, and service sales retention targets, in a commission or incentive pay driven… more
    TruGreen (11/22/25)
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  • Growth and Retention Specialist

    Intuit (Plano, TX)
    …our existing customer base. This position is central to our customer retention strategy, proactively engaging customers throughout their renewal lifecycle. ... **Overview** The **Growth and Retention Specialist** is a strategic, customer -facing role focused on protecting and growing… more
    Intuit (10/21/25)
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  • Head of Customer Experience Operations

    Zoom (Austin, TX)
    …lifecycle. This role builds scalable processes, systems, and governance to drive customer retention , renewals, expansion, and long-term value realization. About ... Responsibilities + Leading the design and operationalization of strategies that improve customer retention , reduce churn, and increase lifetime value. +… more
    Zoom (01/06/26)
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  • Senior Director, Enterprise Customer

    PagerDuty (Austin, TX)
    …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
    PagerDuty (11/14/25)
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  • Customer Success Account Manager

    ISC2 (Austin, TX)
    …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
    ISC2 (10/21/25)
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  • Senior Customer Success Specialist

    Wolters Kluwer (Dallas, TX)
    …as a key point of contact for escalated issues, contribute significantly to customer retention initiatives, and provide actionable insights to improve overall ... customer service improvements. * Contribute significantly to team projects and customer retention strategies. * Provide mentorship and guidance to junior… more
    Wolters Kluwer (12/19/25)
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  • Customer Success Manager - Cisco

    SHI (Austin, TX)
    …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software… more
    SHI (11/19/25)
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  • Customer Success Specialist

    Natran Green Pest Control (Houston, TX)
    … records in our CRM. Retention Expert - Handle cancellations and explore customer retention strategies. Team Player - Work closely with other office teams, ... MAKE AN IMPACT - JOIN US AS A CUSTOMER SUCCESS SPECIALIST! Looking for a job where...about team culture, growth, and skill-building . As a Customer Care Representative, you'll be part of a collaborative… more
    Natran Green Pest Control (11/09/25)
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