- Citigroup (Irving, TX)
- …of the Role** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- Houston Methodist (Houston, TX)
- …stress management as needed. + Improves department score for turnover/ retention /employee engagement. **SERVICE ESSENTIAL FUNCTIONS** + Coordinates and expedites the ... physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates… more
- Houston Methodist (Houston, TX)
- …+ Contributes towards improvement of department scores for turnover/ retention /employee satisfaction, ie peer-to-peer accountability **SERVICE ESSENTIAL FUNCTIONS** + ... patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Must be… more
- Houston Methodist (Houston, TX)
- …and conduct. + Collaborates with leadership team on recruitment and retention strategies and key initiatives to improve employee relations, participation, and ... patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Ability to… more
- Houston Methodist (Sugar Land, TX)
- …solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention , and evaluation of employees. + Meets or exceeds threshold goal ... necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service standards and activities to impact… more
- Citigroup (Irving, TX)
- …of the Role:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- USAA (San Antonio, TX)
- …assigned functional area through ongoing execution of recruiting, development, retention , coaching and support, performance management, and managerial activities. + ... **Process Expertise:** + In-depth knowledge of the end-to-end Status Call process. + Customer service expertise for positive customer experiences. + Mastery of… more
- Bank of America (Round Rock, TX)
- …client traffic, engaging and appropriately routing clients, and fostering client retention + Manages business results through formalized management routines and ... team management, structure, and routines. **Skills:** + Coaching + Customer Service Management + Customer and Client...+ Coaching + Customer Service Management + Customer and Client Focus + Performance Management + Talent… more
- Citigroup (Irving, TX)
- **Overview of Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- JB Hunt Transport (San Antonio, TX)
- …Department of Transportation (DOT) compliance; driver payroll; Customer Value Delivery; logistics management/analysis; driver supervision; profit-and-loss ... trends and company initiatives as it relates to driver retention . * Perform pertinent account-specific duties as required by.... * Perform pertinent account-specific duties as required by customer . * Perform other related duties as required or… more