- Global Foundries (Austin, TX)
- …process by providing the statistical forecast, generating insights, and leading the Customer Collaboration process with the customer business managers + Analyze ... compute forecast accuracy metrics (Weighted Forecast Accuracy, Bias, etc.) to make customer -specific forecast input recommendations + Partner with Sales to align on… more
- Citigroup (Irving, TX)
- The Digital Tech Program Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by ... the design approaches and technologies utilized in your area. + Focus on the customer experience, the build and delivery processes and the problems to be solved. +… more
- Citigroup (Roanoke, TX)
- **Overview of Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- Citigroup (Irving, TX)
- …of the Company:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- NTT America, Inc. (Austin, TX)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- Citigroup (Irving, TX)
- The Public Cloud - Product Owner Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy ... facilitate external partnerships that accelerate product usage, effectiveness, and deepen customer adoption and overall success. + Extensive track record leading… more
- Amentum (Houston, TX)
- …together with NASA at centers across the United States. As the Talent Acquisition Lead you will: + Provide day-to-day support and counsel in the following areas: ... administration of hiring, retention , and long-term staffing strategies + Ensure consistent application of policies and procedures + Manage Key Performance Indicators… more
- Natran Green Pest Control (Houston, TX)
- Customer Experience & Sales Supervisor - Lead , Grow & Make an Impact Do you thrive on leading teams, solving problems, and turning every customer interaction ... Do: + Lead , coach, and motivate our Inside Sales and Customer Care Representatives. + Foster a sales-focused culture built on relationship-based selling and… more
- Intuit (Plano, TX)
- …with company goals and customer success best practices. + Drive customer retention and expansion by developing scalable engagement strategies, optimizing ... about managing a team-it's about leading leaders. You'll guide Customer Success Managers who, in turn, lead ...guide Customer Success Managers who, in turn, lead CSMs responsible for building deep customer … more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …AI technologies into the contact center, aligned with organizational goals and customer experience objective. Team Leadership + Lead , coach, and mentor ... touchpoints. Skilled in identifying and eliminating friction points to enhance overall customer satisfaction and retention . Leadership & Team Development Proven… more