- CVS Health (Albany, NY)
- …and maintaining optimal health status. They will collaborate with members, the customer Benefit Service Center and Total Rewards team, and Aetna on ways ... Total Rewards Team or by members themselves. Provide excellent customer service and a positive member experience...Enrollment, and other communication initiatives in line with the customer 's Value Proposition. + Plan and execute health… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business ... will receive a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer...I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level… more
- MetLife (Oriskany, NY)
- …NY Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex ... Job Title Customer Care Advocate Job Location Oriskany...The candidates selected for this position will be providing customer service to inbound customers calling our… more
- Sharecare (Albany, NY)
- …everyone. To learn more, visit www.sharecare.com. **Job Summary:** The role of the Family Health Advocate is an exciting and innovative remote role newly created ... navigation. Utilizing motivational interviewing and guided approaches, the family health advocate will play a critical role...+ Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center,… more
- Lumen (Albany, NY)
- …viewing our products from the customers' perspective, monitoring early indicators of customer health , proactively addressing their concerns, and helping them ... the world and shape the future. **The Role** The Customer Success Advocate II is a ...and manage overall customer metrics, which include customer usage data, health indicators (disconnects, credits,… more
- City of New York (New York, NY)
- …intervention to stop any adverse actions on cases when applicable. - Provide excellent customer service with active and empathetic listening skills and a clear ... MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE The External Affairs division of DSS tells...assistance to put food on the table, access basic health care, or get a roof over their heads.… more
- Educational Alliance, Inc. (New York, NY)
- …for an individual's unique pathway to recovery. + Familiarity of HCBS Behavioral Health "peer service " model + Skills in active listening, motivation, and ... programming-now across 15 sites-focusing on a mix of education, health and wellness, arts and culture, and civic engagement....Navigator will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family… more
- Chautauqua Opportunities (Dunkirk, NY)
- …management systems. Knowledge, Skills Required: * Personal familiarity with the Mental Health Service Network (Required) * Completion of approved peer advocacy ... MOBILE CRISIS PEER ADVOCATE Dunkirk, NY (http://maps.google.com/maps?q=17+W.+Courtney+St.+Dunkirk+NY+USA+14048) * Health ...Must be able to always provide consistent even tempered customer service * Must be able to… more
- Resource Center for Independent Living (Herkimer, NY)
- …oral and written communication, flexibility, organization, public speaking, excellent customer service , working with diverse population, outlook and ... Non-Exempt Salary: $37,856 ($20.80 per hour) Purpose: The Disability Rights Advocate is responsible for providing advocacy, information, and referral services to… more
- Resource Center for Independent Living (Utica, NY)
- …a diverse population. + Proficiency in Microsoft Office and data entry. + Excellent customer service and phone skills. Travel Required: Yes Location: Utica, NY ... with up to 10% employer investment. + Heavily subsidized Health Insurance with co-pays. + Vision and Dental insurance....+ Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven.… more