- Ford Motor Company (Albany, NY)
- …vehicle status; you'll explore and prioritize features that provide consolidated service planning, real-time vehicle health diagnostics / prognostics, ... data, customer feedback, and business metrics (eg, feature adoption, service appointment conversion, parts revenue impact) to measure success and inform future… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New York Apply...complex concepts into clear, easy-to-understand solutions. You are an advocate who is not afraid to ask questions, find… more
- Confluent (Albany, NY)
- …and services across existing account base that will grow usage, adoption, satisfaction, customer health , and likelihood to recommend Confluent + Deliver onsite ... of Confluent + Work across the organization as the customer 's champion to advocate for their needs...Confluent + Experience with the sales discovery process and customer service escalation models + Experience running… more
- Nelnet (Albany, NY)
- … success. The ideal candidate will be responsible for ensuring exceptional customer service delivery, driving technical support excellence, and continuously ... software platforms and complex technical integrations** **COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:** ** Customer -centric mindset with passion for delivering exceptional service… more
- Independent Health (Buffalo, NY)
- …**Essential Accountabilities** **Servicing** + Responsible for acting as a customer advocate by providing excellent customer service when answering ... fosters growth, innovation and collaboration. **Overview** The Servicing Representative is a customer service professional who displays confidence, a passion for… more
- JPMorgan Chase (Brooklyn, NY)
- …end-to-end customer experiences by leveraging your deep expertise in service design, systems thinking, and system orchestration. You will lead the discovery, ... but viable, feasible, and resilient. **Job responsibilities:** + Champion cutting-edge service design to shape customer experiences and influence strategic… more
- Mount Sinai Health System (New York, NY)
- …a strong ability to respond promptly to issues and deliver timely resolutions. + ** Customer Service Orientation** : Committed to providing exemplary customer ... to identify opportunities for system improvements and user education 3. Provide direct customer service support to physician 4. Serve as a champion for… more
- Compass Group, North America (New York, NY)
- …pm or 9:00 am - 5:30 pm. More details upon interview. + **Requirement** : Customer service experience (especially in food service ) is highly preferred. + ... accurately explains them to customers. + Serves as an advocate of selling techniques to the customer ...associates: + Retirement Plan + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity… more
- ThermoFisher Scientific (Pearl River, NY)
- …replacement, or other corrective action. + Coordinates problem resolution with engineering, customer service , and other personnel to expedite repairs. + Analyzes ... will be responsible for leading all aspects of field service support and customer relationship management. The...maintenance, and instrument qualifications. Our ideal candidate will be customer oriented, an advocate for Thermo Fisher… more
- SolomonEdwards (Albany, NY)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from current ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and… more