- Trinity Health (Syracuse, NY)
- …in the planning and/or development of unit/division PIinitiatives.. Reviews customer service survey results, monitors trends and identifiesimprovement ... opportunities and implements appropriate strategies.. Responds appropriately to internal/external customer feedback, strivingfor service excellence.. Involves staff… more
- Veterans Affairs, Veterans Health Administration (Buffalo, NY)
- …in the unit/program level quality improvement process and initiatives as well as customer service programs. Duties include but are not limited to: Diagnose ... case-finding and critical analysis, a patient's, families, or community's deviation from health and wellbeing and advocate for, initiate and recommend… more
- Mohawk Valley Health System (Utica, NY)
- …growth, interdisciplinary collaboration, constructive communication, flexibility, teamwork, and customer service . + Make decisions or recommendations ... quality and nursing indicators such as: HAI, HCAHPS, Falls, Pressure Ulcers. + Advocate MVHS's diversity, inclusion and health equity mission, strategies and… more
- CVS Health (Albany, NY)
- At CVS Health , we're building a world of health...and effectiveness of work processes in claim processing and customer service that impact customer ... ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health ...each and every day. **Position Summary** Acts as an advocate and subject matter expert guiding the business by… more
- Evergreen Health (Buffalo, NY)
- …a positive, welcoming, harm reduction, trauma informed, and customer service -oriented experience for patients. + Handle Protected Health Information (PHI) ... service will be provided to address immediate mental health issues or factors that are impacting on the...internal providers as requested by patients care team. + Advocate on behalf of the individual + Promote self-advocacy… more
- Veterans Affairs, Veterans Health Administration (Northport, NY)
- …involved in the delivery of patient care, incorporating acceptable, established customer service standards into practice.(d) Knowledge and skill sufficient ... of care delivery. Effectively incorporates knowledge and understanding of established customer service standards in all interactions with patients, family… more
- Catholic Health Services (Port Jefferson, NY)
- Overview At Catholic Health , our primary focus is the way we...110 years. St. Charles is renowned for its outstanding customer service and scored as one of ... loved ones through safety intervention, emotional support, and education. Provide excellent customer service What you'll bring: Passion for Healthcare Education:… more
- Independent Health (Buffalo, NY)
- …respectful, and timely response to all internal and external customers. + Attend customer service training sessions and additional pharmacy system training as ... through pharmacy education. These individuals must maintain our goals in achieving service levels and increasing the pharmacist satisfaction rate, the pharmacy help… more
- CVS Health (New York, NY)
- At CVS Health , we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming ... health care. As the nation's leading health ...that brings CVS customers their "Shopping Super-power" - the customer -facing Flagship CVS Shopping and Pharmacy apps. As a… more
- University of Rochester (Rochester, NY)
- …advocate roles preferred **KNOWLEDGE, SKILLS AND ABILITIES** + Excellent customer service communication skills, ability to prepare presentation materials ... to patients of the Golisano Children's Hospital. Collaborates with health , behavioral health and social service...health , human services, and/or patient liaison/… more