- GAT Airline Ground Support (Richmond, VA)
- Job Summary As a customer service agent you are...up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them ... the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and… more
- Enterprise Holdings (Richmond, VA)
- … delivery; Review reservation manifest for special requests. Work proactively with Drivers, Service Agents , Return Agents and Managers to ensure proper ... failed inspection units back to production for re-cleaning and service agent coaching. Facilitate change of equipment...needed; Offer assistance with luggage as needed. Perform other customer service related duties as determined by… more
- Extra Space Storage, Inc. (Woodbridge, VA)
- …Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail ... the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,… more
- Zoom (Richmond, VA)
- …resources as and when necessary + Conduct discovery meetings and deeply explore the customer next generation virtual agent /AI use cases + Meet or exceed ZVA ... our global company discover new ways to sell our service and drive new business initiatives + Work closely...with a strong understanding of the sales process and customer journey. + Familiarity with virtual agent … more
- Pearl Interactive Network (Richmond, VA)
- …+ Escalate dissatisfied callers to proper channels. + Display excellent communication and customer service skills and exhibit a high level of professionalism in ... **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in...Spanish) + Must have at least 6 months of customer service -related experience + Basic knowledge Microsoft… more
- Enterprise Mobility (Dulles, VA)
- …document dissatisfaction. + Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report. + Use ... a Full Time Return Agent . The Return Agent will provide superior, friendly, efficient service ...Must have at least 6 months experience in sales, customer service , leadership or management in the… more
- Under Armour, Inc. (Richmond, VA)
- …staff * Organize and direct focus groups to solicit feedback from customer service representatives. * Ensure staffing is aligned with volume across multiple ... Customer Service Systems Ops Analyst **...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
- Enterprise Mobility (Richmond, VA)
- … delivery; Review reservation manifest for special requests. + Work proactively with Drivers, Service Agents , Return Agents and Managers to ensure proper ... failed inspection units back to production for re-cleaning and service agent coaching. + Facilitate change of...Offer assistance with luggage as needed. + Perform other customer service related duties as determined by… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service effectiveness and business outcomes, while maintaining exceptional customer experience - Drive end-to-end Machine Learning projects involving agentic AI… more
- Kemper (Norfolk, VA)
- …+ Commit to ongoing development of knowledge and skills **Minimum qualifications:** + Customer service experience + The ability to visit customers and prospects ... _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in… more
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