• Customer Service Technical…

    Pearson (Richmond, VA)
    **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a world ... support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support...a later time between the hours of 8am-6pm EST. Agents will work remotely, providing technical support… more
    Pearson (07/18/25)
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  • Work at Home Customer Service…

    Mass Markets (VA)
    …have established ourselves as a trusted partner in the industry. This position supports customer service , technical support, and customer sales ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
    Mass Markets (05/30/25)
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  • Remote Insurance Customer Service…

    Mass Markets (VA)
    …team and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat, or ... a trusted partner in the industry. We are hiring customer services agents who are positive and...others. In this role, you will provide full life-cycle customer service and a ssist customers in… more
    Mass Markets (07/08/25)
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  • (Bilingual: Spanish) Licensed Personal Lines…

    Concentrix (Richmond, VA)
    …outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine ... Job Title: (Bilingual: Spanish) Licensed Personal Lines Insurance Agent , P&C (Remote) Job Description PLEASE INCLUDE CURRENT/ACTIVE... (Remote) role include: + 1 + years of customer service experience + Active resident license… more
    Concentrix (05/24/25)
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  • Technical Operations Center Service…

    CACI International (Arlington, VA)
    Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for...phone, web chat, email, and ticketing. * Demonstrate sound customer service and telephone etiquette in responding… more
    CACI International (05/20/25)
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  • Senior Service Desk Agent

    Cayuse Holdings (Richmond, VA)
    …Remote **Pay Rate:** $23-$27 per hour **The Work** The Senior Service Desk Agent provides customer service solutions within service level agreements ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse...Values of Cayuse. **Responsibilities** **Key Responsibilities** + Provides high-quality customer service to the client, for the… more
    Cayuse Holdings (07/11/25)
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  • Sales Growth Acquisition Specialist - AI/Zoom…

    Zoom (Richmond, VA)
    … resources as and when necessary + Conduct discovery meetings and deeply explore the customer next generation virtual agent /AI use cases + Meet or exceed ZVA ... our global company discover new ways to sell our service and drive new business initiatives + Work closely...with a strong understanding of the sales process and customer journey. + Familiarity with virtual agent … more
    Zoom (07/19/25)
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  • Contact Center Agent

    Pearl Interactive Network (Richmond, VA)
    …+ Escalate dissatisfied callers to proper channels. + Display excellent communication and customer service skills and exhibit a high level of professionalism in ... **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in...Spanish) + Must have at least 6 months of customer service -related experience + Basic knowledge Microsoft… more
    Pearl Interactive Network (06/27/25)
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  • Bilingual Senior Telesales Agent (French)

    Humana (Richmond, VA)
    …our caring community and help us put health first** The Senior Telesales Agent conducts selling activities related to inbound calls inquiring about individual health ... plan products. The Senior Telesales Agent work assignments involve moderately complex to complex issues...may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment,… more
    Humana (07/02/25)
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  • Tier I Service Desk Agent (Day…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily ... Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined… more
    ASM Research, An Accenture Federal Services Company (06/20/25)
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