• ServiceNow - Principal Technical Consultant…

    Veracity Consulting Group (Glen Allen, VA)
    …for CSM, Virtual Agent for CSM, Now Assist GenAI, Configurable Workspace, Customer Portals. This position will contribute as a senior leader of the project ... Center Pro, Mobile Employee Onboarding, PA/PI for HR, Virtual Agent for HR, Now Assist GenAI. For CSM -...of ServiceNow solutions for HR and/or CSM + Ensuring technical deliverables to Customer Delivery and customers… more
    Veracity Consulting Group (07/12/25)
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  • Technical Specialist, Construction Claim

    Travelers Insurance Company (Chantilly, VA)
    …partners. **What Will You Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... knowledge and skill in various business line products. + Strong negotiation and customer service skills. + Skilled in coverage, liability and damages analysis… more
    Travelers Insurance Company (06/20/25)
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  • Technical Project Manager

    Steampunk (Mclean, VA)
    …part of a program that is Agile? Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence? Steampunk ... is seeking a ** Technical ** **Project Manager** who is creative and is a...practices and release management standards that align with the customer 's process. This individual will also ensure the team… more
    Steampunk (05/28/25)
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  • Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Technical Business Developer - GenAI,…

    Amazon (Herndon, VA)
    …and critical US Defense and Intelligence cloud technologies and activities. In this Technical Business Developer - GenAI role, you will focus on developing ... customer use cases, adoption, and the go-to-market strategy across...and multimodal foundational models (FMs), retrieval augmented generation (RAG), agents , and prompt engineering techniques. You'll need to learn… more
    Amazon (06/25/25)
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  • Command and Control (C2) Ship Self-Defense System…

    CACI International (Dahlgren, VA)
    …conflicting system requirements and technical issues with the appropriate In- Service Engineering Agents (ISEAs) and/or Program Acquisition Resource Manager ... Command and Control (C2) Ship Self-Defense System (SSDS) Technical Lead Job Category: Engineering Time Type: Full...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
    CACI International (07/09/25)
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  • Remote -Technology Technical Support…

    Teleperformance USA (VA)
    **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...Client specific high speed internet services delivering an exceptional customer experience** + **Resolve technical problems, within… more
    Teleperformance USA (06/22/25)
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  • Manager, Operations Servicing Strategy (Hybrid)

    Capital One (Richmond, VA)
    … customer service . As a **Manager, Operations Servicing Strategy, End-to-End Customer and Agent Experience in Recoveries** , you are responsible for ... part of a smart, talented team responsible for transforming the infrastructure and customer service experience for our customers. You will regularly integrate… more
    Capital One (07/10/25)
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  • Salesforce Technical Lead

    Steampunk (Mclean, VA)
    …and more! The Tech Lead needs to be a technologist with excellent communication and customer service skills and a passion for data and problem solving. This role ... and DevSecOps. **Contributions** We are looking for a seasoned ** Technical Lead** to work with our team and our...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
    Steampunk (07/07/25)
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  • Principal Applied Scientist, Agentic AI…

    Amazon (Arlington, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Evaluate emerging research and identify opportunities to integrate techniques into our agent architecture Technical Excellence - Architect complex multi- agent… more
    Amazon (06/25/25)
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