- CACI International (Dahlgren, VA)
- …conflicting system requirements and technical issues with the appropriate In- Service Engineering Agents (ISEAs) and/or Program Acquisition Resource Manager ... Command and Control (C2) Ship Self-Defense System (SSDS) Technical Lead Job Category: Engineering Time Type: Full...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Teleperformance USA (VA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...Client specific high speed internet services delivering an exceptional customer experience** + **Resolve technical problems, within… more
- Capital One (Richmond, VA)
- … customer service . As a **Manager, Operations Servicing Strategy, End-to-End Customer and Agent Experience in Recoveries** , you are responsible for ... part of a smart, talented team responsible for transforming the infrastructure and customer service experience for our customers. You will regularly integrate… more
- Steampunk (Mclean, VA)
- …and more! The Tech Lead needs to be a technologist with excellent communication and customer service skills and a passion for data and problem solving. This role ... and DevSecOps. **Contributions** We are looking for a seasoned ** Technical Lead** to work with our team and our...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Evaluate emerging research and identify opportunities to integrate techniques into our agent architecture Technical Excellence - Architect complex multi- agent… more
- TekSynap (Arlington, VA)
- … agents and service desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance… more
- Zurich NA (Richmond, VA)
- …of Underwriting Framework within delegated authority levels on assignments of higher technical complexity ensuring a high-level service to customers. Our ... with the organization's appetite, balanced with sound business opportunity. + Make agent /broker/ customer and on-sight calls with a planned and well-prepared… more
- Capital One (Richmond, VA)
- …that leverage emerging AI technologies and drive high business value to materially transform agent and customer experiences. We need folks like you who find this ... and strategies to enable the performance of our Card Customer Channels associates. **Who We Are** **:** We're a...teams to deliver learning experiences that enable brand defining service for millions of customers. We are passionate about… more
- Capital One (Mclean, VA)
- Manager, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- USAA (Chesapeake, VA)
- …solutions through alternative models such as white-labeled platforms, managing general agents (MGAs), or fronting company partnerships. + Agent -Driven ... programs that national brokers, including tools, training, or platforms that enhance agent productivity and customer engagement. + Home and Auto Ancillary… more