• Senior Director, Head of Concierge Member…

    Capital One (Mclean, VA)
    …leadership + Collaborate with the product team to enhance in-app tools supporting agents **About you:** + Customer -Centric: Driven by a desire to continuously ... **Core responsibilities:** + Lead and inspire a global, 24/7/365 service team of experts + Establish a compelling vision...Eager to partner with product teams to deliver exceptional customer and agent experiences through technology. +… more
    Capital One (06/27/25)
    - Related Jobs
  • Commissioning Engineer II (Data Centers)

    Quality Technology Services, LLC (Richmond, VA)
    …serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data ... the commissioning process, working closely with the project team to resolve technical challenges. Utilize findings and provide feedback to program management team to… more
    Quality Technology Services, LLC (07/18/25)
    - Related Jobs
  • Sr. Delivery Consultant - Connect, Amazon Connect…

    Amazon (Arlington, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
    Amazon (05/14/25)
    - Related Jobs
  • AVP- Complex Claim Specialist- GL

    Travelers Insurance Company (Richmond, VA)
    …jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & ... exposure is greater than $2 million. + Provide quality customer service and ensure file quality timely...such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents , medical providers and technical experts to… more
    Travelers Insurance Company (06/24/25)
    - Related Jobs
  • Principal Associate, Process Manager (Hybrid)

    Capital One (Richmond, VA)
    …Qualifications:** + BPM, Lean, or Six Sigma Certification + At least 1 year experience in Customer Service or Fraud + At least 1 year of experience using JIRA ... of a talented, people-first organization responsible for supporting & transforming the customer and agent servicing experiences. You will regularly integrate and… more
    Capital One (06/13/25)
    - Related Jobs
  • IT Requirements Manager

    Sciolex Corporation (Chantilly, VA)
    …investments + Perform as a change agent focused on translating customer needs into IT service provider requirements + When requirements increase/change ... focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core... systems in the SIGINT, GEOINT, and COMM domains. Technical focus on customer systems and domain… more
    Sciolex Corporation (07/10/25)
    - Related Jobs
  • Work from Home - Senior Complaints Coordinator…

    Capital One (Richmond, VA)
    …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** + ... a solid attendance record **Learn about the role** Senior Customer Service Coordinators at Capital One are...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
    Capital One (07/23/25)
    - Related Jobs
  • Work from Home Senior Risk Coordinator…

    Capital One (Richmond, VA)
    …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... are tasked with providing the best of the best customer service . This is your opportunity to...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
    Capital One (07/10/25)
    - Related Jobs
  • Principal Associate - Risk Specialist (Work…

    Capital One (Richmond, VA)
    …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at… more
    Capital One (07/20/25)
    - Related Jobs
  • IAC Specialist

    Koniag Government Services (Alexandria, VA)
    …Effective communication skills and motivation to serve the general public with exceptional customer service at all times **Required** + Retired federal employee ... and interpersonal skills + High motivation to serve the public with exceptional customer service + Computer knowledge and ability to use various desktop… more
    Koniag Government Services (07/03/25)
    - Related Jobs