- Citigroup (New York, NY)
- The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the ... Customer Service team. The overall objective of... Customer Service team. The overall objective of this role is...address external customer issues and provide ongoing customer service support. **Responsibilities:** + Manage a… more
- Under Armour, Inc. (Albany, NY)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst ** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst… more
- City of New York (New York, NY)
- …for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations and ... Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's...to ensure issues have been resolved and provide excellent customer service . DESIRED SKILLS: - Working foundational… more
- CAI (Albany, NY)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- UHS (Binghamton, NY)
- …of all IT service management platforms and surrounding processes. The ITSM Analyst is responsible for working with both internal and external IT customers to ... IT service management tools within the application. The ITSM Analyst ensures business value by collaborating with business owners, stakeholders, and customers.… more
- Capgemini (New York, NY)
- …primary ServiceNow applications, including: * IT Service Management * Human Resources Service Delivery * Customer Service Management * Governance, Risk, ... **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst...Prepare and lead process and platform requirement workshops with customer sponsors and key stakeholders to provide guidance on… more
- HSBC (Buffalo, NY)
- …our investors, our communities and the planet we all share. The Lead Analyst Customer Information Management holds a technical/business analyst position ... Expert for Regulatory Card Data and Process for Risk and Finance. As our Lead Analyst Customer Information Management you will: + Process and Data Steward for… more
- Insight Global (New York, NY)
- …hours during day 8 or 9am -5PM. We are seeking folks who are customer service -oriented, high energy, professional, and eager to learn new technologies. The ... the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365,...and experience supporting c-level/executives - Proven expertise with positive customer service skills and communication skills -… more
- New York State Civil Service (Albany, NY)
- …desk duties including troubleshooting, resolving user issues, and providing customer service .Competitive Minimum Qualifications:You must be currently reachable ... Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR...join the Office of the New York State Comptroller.Civil Service examinations are not required under the New York… more
- New York State Civil Service (Albany, NY)
- …training and guidance to employees.* Able to assess multiple competing priorities.* Strong customer service skills* Able to analyze data and identify and resolve ... Yes Agency State Comptroller, Office of the Title Payroll Analyst 1 (SG-18) (NY HELPS), Payroll Analyst ...join the Office of the New York State Comptroller.Civil Service examinations are not required under the New York… more