- conEdison (New York, NY)
- …solving skills + Strong written and verbal communication skills + Possesses strong technical aptitude + Ability to build strong customer relationships + Well ... Deep knowledge of the ServiceNow platform, specifically modules like CMDB, Discovery, and Service Mapping, Required + Demonstrate knowledge in the Common Service … more
- Molina Healthcare (Buffalo, NY)
- …guidance for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects ... project test requests and scope. * Performs research and analysis of customer -initiated inquiries and requests, utilizing technical tools as necessary to… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Evolent (Albany, NY)
- …audiences. + Synthesize complex analyses into succinct presentations. + Lead customer interactions fostering trust, expertise and cooperation. + Extract, manage, and ... differences between institutional vs professional billing and various sites of care/ service is preferred + Familiarity with value-based care and utilization… more
- conEdison (Brooklyn, NY)
- …problem solving skills + Strong verbal communication and listening skills + Demonstrated customer service skills + Strong written and verbal communication skills ... **Relevant Work Experience** + Experience with working in a Information Technology, customer , desktop, or presentation support environment. and + Must have five to… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …of Benefits and Coverage, Medicare regulatory documents, and other customer notifications regarding product and contract updates. Essential Accountabilities: Level ... system maintenance. Acts in a consultative capacity to provide professional technical expertise in determination of suitable approaches to implementation and… more
- Cardinal Health (Albany, NY)
- …Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to ... enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of...+ Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced… more
- City of New York (New York, NY)
- …program data and provide recommendation for program improvement and enhancement - Provide technical assistance and customer service to permit applicants and ... on new and proposed regulations in relevant fields. - Possess strong interpersonal and customer service skills. - Ability to prepare and present scientific and … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …coordinate simultaneous tasks and projects. + Strong communication, interpersonal, and customer service skills. + Highly logical, self-motivated and directed, ... Gathers, documents, communicates, and reviews complex requirements. Analyzes customer 's goals for the product and defines functional and quality requirements. Works… more
- Public Consulting Group (Albany, NY)
- …of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and timeframes. Our… more