• Lead Analyst , Quality Assurance

    Molina Healthcare (Buffalo, NY)
    …guidance for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects ... project test requests and scope. * Performs research and analysis of customer -initiated inquiries and requests, utilizing technical tools as necessary to… more
    Molina Healthcare (11/21/25)
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  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
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  • Sr Analyst , Performance Suite Analytics

    Evolent (Albany, NY)
    …audiences. + Synthesize complex analyses into succinct presentations. + Lead customer interactions fostering trust, expertise and cooperation. + Extract, manage, and ... differences between institutional vs professional billing and various sites of care/ service is preferred + Familiarity with value-based care and utilization… more
    Evolent (11/08/25)
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  • Sr. System Analyst - Computing…

    conEdison (Brooklyn, NY)
    …problem solving skills + Strong verbal communication and listening skills + Demonstrated customer service skills + Strong written and verbal communication skills ... **Relevant Work Experience** + Experience with working in a Information Technology, customer , desktop, or presentation support environment. and + Must have five to… more
    conEdison (10/29/25)
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  • Regulatory Document Delivery Analyst I/II

    Excellus BlueCross BlueShield (Rochester, NY)
    …of Benefits and Coverage, Medicare regulatory documents, and other customer notifications regarding product and contract updates. Essential Accountabilities: Level ... system maintenance. Acts in a consultative capacity to provide professional technical expertise in determination of suitable approaches to implementation and… more
    Excellus BlueCross BlueShield (10/08/25)
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  • Senior Analyst , Finance Operations-…

    Cardinal Health (Albany, NY)
    …Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to ... enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of...+ Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced… more
    Cardinal Health (11/08/25)
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  • Water Systems Analyst Lead, Bureau…

    City of New York (New York, NY)
    …program data and provide recommendation for program improvement and enhancement - Provide technical assistance and customer service to permit applicants and ... on new and proposed regulations in relevant fields. - Possess strong interpersonal and customer service skills. - Ability to prepare and present scientific and … more
    City of New York (10/15/25)
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  • Requirements Analyst

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …coordinate simultaneous tasks and projects. + Strong communication, interpersonal, and customer service skills. + Highly logical, self-motivated and directed, ... Gathers, documents, communicates, and reviews complex requirements. Analyzes customer 's goals for the product and defines functional and quality requirements. Works… more
    ASM Research, An Accenture Federal Services Company (10/29/25)
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  • Cust Svc Operations Analyst 2

    Public Consulting Group (Albany, NY)
    …of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and timeframes. Our… more
    Public Consulting Group (10/29/25)
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  • Epic Lumens Senior Product Services & Management…

    Northwell Health (Lake Success, NY)
    …financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users. + Analyzes and ... clearly and timely with customers and end users. + Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external… more
    Northwell Health (11/22/25)
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