- New York State Civil Service (Albany, NY)
- …desk duties including troubleshooting, resolving user issues, and providing customer service .Competitive Minimum Qualifications:You must be currently reachable ... Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR...Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $53764 to $85138 Annually… more
- New York State Civil Service (Albany, NY)
- …Help desk duties including troubleshooting, resolving user issues, and providing customer service .REASSIGNMENT QUALIFICATIONS: Current Department of Civil ... NY HELP Yes Agency Civil Service , Department of Title Business System Analyst...desk duties including troubleshooting, resolving user issues, and providing customer service .It is essential that candidates clearly… more
- KeyBank (Boulevard, NY)
- …an IT Senior Business Analyst ! We support the growing Banking as a Service and Embedding Banking needs of Fintech and Commercial clients. This is an exciting and ... Product Owners, Lines of Business and Technology Stakeholders. The Technical Senior Business Analyst role will require...Technical team members + Has a passion for customer satisfaction and success + Oversees and has accountability… more
- Meta (New York, NY)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback ... the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer ...in customer experience, customer support, customer care, or other service related analytics… more
- Rochester Institute of Technology (Rochester, NY)
- …for multiple departments, the Service Center Analyst will provide best-in-class service with a high degree of customer satisfaction for technical and ... in a professional and timely manner. The Service Center Analyst will: + Provide customer support for the RIT community via multiple methods of intake, while… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- University at Albany (Albany, NY)
- … is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and ... problems. Under the leadership and direction of the D&MC Manager, the Analyst is responsible for ensuring internal and customer -facing documentation is… more
- New York State Civil Service (Albany, NY)
- …training and guidance to employees.* Able to assess multiple competing priorities.* Strong customer service skills* Able to analyze data and identify and resolve ... NY HELP Yes Agency State Comptroller, Office of the Title Payroll Analyst 1 (SG-18) (NY HELPS), Payroll Analyst Trainee 2 (Equated to SG 16)(NY HELPS), Payroll … more
- Binghamton University (Binghamton, NY)
- …Experience with Windows and/or Mac operating systems, Microsoft Office, and general technical troubleshooting + Excellent customer service and communication ... our Client Support Services team. The Help Desk Support Analyst will provide superior first-level IT customer ...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- Insight Global (New York, NY)
- Job Description Insight Global is hiring a Data Analyst to join the gas engineering department with one of the most prominent utilities providers in the Northeast. ... This analyst is... is coming in to support case management and customer programs within the project management group. In this...and decision making across the company relevant to gas service installation. To be successful in this position, the… more