- Cayuse Holdings (Richmond, VA)
- **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service ... What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. +… more
- Owens & Minor (Richmond, VA)
- …the resolution of inbound requests and/or incidents, balancing the need for customer service and issue resolution. + **Communicate Technical Concepts:** ... and Update Software:** Oversee the installation and update of computer software on end- user computers as needed....teams as needed, providing feedback to ensure an excellent customer service experience. + **Stay Informed:** Stay… more
- V2X (Virginia Beach, VA)
- …from a user standpoint, and to follow-up as required. + Customer service oriented, detail focused, pro-active behavior, multi-task capability. + The ... complex challenges with integrity, respect, responsibility, and professionalism. Responsibilities + Computer Systems Analyst + We have an opportunity for a Helpdesk… more
- ASM Research, An Accenture Federal Services Company (Suffolk, VA)
- …locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine ... secure data removal practices aligned with DOE, NIST, and OIM standards. + Strong customer service and communication skills, with the ability to train and… more
- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... in a hybrid role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls, typing, filing, scanning, faxing,… more
- Trace Systems Inc (Portsmouth, VA)
- …use policies. + Exhibiting strong written and verbal communication, effective customer service , and problem-solving skills in high-pressure environments. + ... Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA...versions) and MS Office 365. + Receive and resolve user calls related to hardware and software used by… more
- Cayuse Holdings (Richmond, VA)
- …**_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions ... and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the...Two (2) to five (5) years of experience in computer systems, customer support or IT support.… more
- General Dynamics Information Technology (Arlington, VA)
- …and software. + Perform in-person customer service and phone support service to 4,000 end- user community. + Perform trouble ticket action to include ... Yes **Job Description:** At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and… more
- Chenega Corporation (Norfolk, VA)
- …+ Active Secret security clearance. + Minimum of 3 years experience with Customer Service Support. + Experience with configuring and maintaining Windows 10/11 ... **Chenega Professional Services** ' company, is looking for an **IT Customer Support Specialist** to provide installation, configuration, testing, and technical… more
- Amazon (Arlington, VA)
- …interface for internal customers while systematically improving platform operations and user experience. Working within the US NSD Technical Program Management team, ... our mission to anticipate and deliver technology solutions that enable customer success through proactive planning, collaborative building, reliable delivery, and… more