- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... will be joining a fast growing platform that provides "data transformation as a service " and self service data producer experiences for business units across… more
- Qualtrics (Reston, VA)
- …of the global IT Service Desk, ensuring timely and effective resolution of user issues in alignment with Incident and Service Request Management processes. + ... risk and disruption. + Establish and monitor key performance indicators (KPIs) for service desk efficiency and customer satisfaction. **What We're Looking For On… more
- Palo Alto Networks (Reston, VA)
- …Minimum of 5 years of network security experience along with strong communication and customer service skills + In depth, hands on network troubleshooting skills ... professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support,... issues and qualified critical issues + Respond to user -reported issues in adherence to established Service … more
- Teleperformance USA (VA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... possible.** + **Open and manage trouble ticket system for user issues, Data Network, OS issues.** + **Be patient,...Diploma or equivalent.** + **Minimum of 6 months of customer service experience.** + **Must be 18… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …Experience: 3 years of experience Education Requirements:Bachelor's degree in IT, Computer Science, or related discipline Program Description: The program provides ... ensures compliance with SLAs and security standards while delivering high-quality service to end users. Responsibilities: + Incident Support + Communicate… more
- General Dynamics Information Technology (Chantilly, VA)
- …across signaling/media layers using call traces and packet captures (Wireshark/tcpdump). + ** Customer Service ** : Superior customer service ... on UC telecommunications design, voice and video networking elements, and end- user peripherals. + **Deployment Models:** Design solutions for various cloud… more
- Steampunk (Mclean, VA)
- …a traditional "Data Analyst, we're looking for a **technologist with strong communication and customer service skills, a passion for data, and a deep curiosity ... cloud technology, using AWS or Azure. Knowledge of managed service offerin (eg AWS EC2, EMR, RDS, Redshift) +...Understand customer requirements and prioritize for maximum customer / user experience. + Experience working… more
- Capital One (Richmond, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one...features with our tech partners as you are communicating user experience, business objectives, and risks with our business… more
- General Dynamics Information Technology (Quantico, VA)
- …or self- service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications ... and developers to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of circumstances across all… more
- CACI International (Sterling, VA)
- …You will interact with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of ... * * * CACI is currently looking for a motivated, career and customer -oriented Portfolio Operations Lead with Agile methodology experience to join our Customs and… more