• Tier 1.5 Service Desk Technician

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …of three (3) years of experience in an IT support or customer service role, with a strong emphasis on end- user satisfaction. + Solid technical background ... resolve customer issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps taken using the… more
    ASM Research, An Accenture Federal Services Company (10/25/25)
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  • Senior Product Manager, Enterprise Model Platform…

    Capital One (Mclean, VA)
    …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... making decisions, managing risk, detecting fraud, and delivering intelligent and personalized customer experiences. We are seeking a senior Product Manager to join… more
    Capital One (11/04/25)
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  • Onshore Oracle Field Service Lead

    Deloitte (Mclean, VA)
    …resolutions, and best practices. + Drive continuous improvement initiatives to enhance field service efficiency and user satisfaction. + Mentor and guide junior ... in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share...team members. The Team Our Deloitte Customer team empowers organizations to build deeper relationships with… more
    Deloitte (12/20/25)
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  • Bilingual (Italian/English) Service Desk…

    CAI (Richmond, VA)
    …You'll Do** + Provide General IT end- user support + Utilize excellent customer service skills and exceed customers' expectations + Interact via telephone, ... associates and vendors, and providing the technical support and customer service needed to solve requests. This...etc. + Ability to conduct repetitive tasks on a computer , utilizing a mouse, keyboard and monitor. \#LI-AE1 **Reasonable… more
    CAI (11/18/25)
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  • ServiceNow Business Analyst (Remote)

    Koniag Government Services (Chantilly, VA)
    …probing questions + Stakeholder management and relationship building capabilities + Customer -focused approach with emphasis on user satisfaction **Desired Skills ... is seeking a ServiceNow Business Analyst to support KMS and our government customer . This position is remote. This position requires the candidate to be able… more
    Koniag Government Services (12/10/25)
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  • Field Office Technician

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    Responsible for providing comprehensive on-site technical support and customer service leadership at CASTLE-NET program field offices. Functions as both a ... technical expert and customer service leader, deploying field locations to...leader, deploying field locations to conduct IT infrastructure assessments, end- user device wellness checks, and field office service… more
    ASM Research, An Accenture Federal Services Company (12/24/25)
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  • Software Dev Engineer II, Amazon Foundation…

    Amazon (Arlington, VA)
    …candidate will have strong creative problem-solving skills for ambiguous challenges, exceptional customer focus and user experience design, technical depth to ... AWS Security is the group for you! We are responsible for the protection of customer and corporate data, while being connected to all parts of Amazon's business and… more
    Amazon (12/18/25)
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  • Systems Support Engineer I (Monday-Friday 8:30…

    Red River (Chantilly, VA)
    …tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication ... clearly to non-technical users + Demonstrated commitment to delivering high-quality customer service with empathy, patience, and professionalism + Strong… more
    Red River (11/26/25)
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  • Enhancement Specialist - Web Designer

    BAE Systems (Springfield, VA)
    …concept of database or SQL statements, and programming techniques, and demonstrate customer service excellence by clearly and concisely communicating work ... of database or SQL statements - Ability to lead projects, excellent customer service and oral communication, quality assurance, visual communication techniques,… more
    BAE Systems (12/16/25)
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  • Electronic Surveillance System Analyst (Active Top…

    NANA Regional Corporation (Fredericksburg, VA)
    …Records, RTT, PCMD, mobile forensic reports, etc.). + Possess and demonstrate excellent customer service centric attitude. + Be proficient with Microsoft Office ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...Coordinates with the PM/TL to ensure problem solution and user satisfaction. Make recommendations, if needed for improvement or… more
    NANA Regional Corporation (10/08/25)
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