- Leidos (Reston, VA)
- …while coordinating closely with team members, Product Owners and Scrum Masters to ensure User Story alignment and implementation to customer use cases + Document ... . Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals… more
- SAIC (Chantilly, VA)
- …improving team capabilities, and adapting to rapidly changing environments. + Determines computer user needs; analyzes system capabilities to resolve problems on ... with enterprise stakeholders to support IT and development teams, chart service delivery roadmaps, and manage project deliverables. + Exhibit proven leadership… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and build new functionality for a complete separated end user workspaces environment. This role is an excellent opportunity...day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint),… more
- SAIC (Chantilly, VA)
- …improving team capabilities, and adapting to rapidly changing environments + Determines computer user needs; analyzes system capabilities to resolve problems on ... with enterprise stakeholders to support IT and development teams, chart service delivery roadmaps, and manage project deliverables + Exhibit proven leadership… more
- Old Dominion University (Norfolk, VA)
- …Some knowledge of effective supervisory techniques + Considerable knowledge of effective customer service techniques + Basic knowledge of effective research ... N/A Level and type of experience + Considerable experience in providing quality customer service in a public setting + Some supervisory experience Additional… more
- General Dynamics Information Technology (Quantico, VA)
- …or self- service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications ... ANALYST WILL MAKE AN IMPACT:** + Initiate and resolves service request/problem incidents + Consult with the user...to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
- CACI International (Virginia Beach, VA)
- Intermediate NTCSS Automated Information Systems Analyst Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... * **The Opportunity:** CACI has an opening for a Computer Operator IV analyst to support weekday shiftwork duties,...support for NTCSS VM servers (Linux). + Respond to user trouble calls. + Conduct system back ups. +… more
- CACI International (Virginia Beach, VA)
- Junior NTCSS Automated Information Systems Analyst Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... **The Opportunity** **:** CACI has an opening for a Computer Operator III analyst to support weekday shiftwork duties,...administration support for NTCSS servers (Linux). + Respond to user trouble calls. + Conduct system back ups. +… more
- Arena Technical Resources, LLC (Springfield, VA)
- …and Federal Agencies. - Assists with the planning, analysis/traceability of user requirements, architectures traceability, procedures, and problems to automate or ... improve existing systems and review cloud service capabilities, workflow, and scheduling limitations. - Advises the Government on proposed changes to the solutions… more
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