- Evolent (Richmond, VA)
- …provide high quality operational, technical, and systems support to preserve customer satisfaction and internal business functions to aid in minimizing recurrence ... of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and...for the support team as needed + Perform quarterly user access audit The Experience You'll Need (Required): **Experience:**… more
- Arena Technical Resources, LLC (Springfield, VA)
- …and Federal Agencies. - Assists with the planning, analysis/traceability of user requirements, architectures traceability, procedures, and problems to automate or ... improve existing systems and review cloud service capabilities, workflow, and scheduling limitations. - Advises the Government on proposed changes to the solutions… more
- Deloitte (Richmond, VA)
- …highly-organized and detail oriented skills are required + Superior communication and customer service abilities + Team player with the willingness/ability to ... Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Beaker analyst will be a primary member of the Epic… more
- Sciolex Corporation (Chantilly, VA)
- …program management; acquisition support; analytic support; technical analysis; user requirement management/development; architecture; and customer outreach ... focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core...CI Poly Clearance Expected Qualifications + Bachelors in Tech, computer science, engineering or business + Familiarity with project… more
- Harbor Group Management (Norfolk, VA)
- …spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. ... the feedback analysis spreadsheet. Produces course certificates, provides pre- and post-training customer service , and liaise with facilitators to collect their… more
- Guidehouse (Mclean, VA)
- …build, test, and deploy + Identify the client's sales, marketing, and customer service requirements through discovery meetings + Delivering services and ... technical expertise to design and implement Power Platform based solutions satisfying customer requirements. + Conduct end- user training and create and maintain… more
- Guidehouse (Mclean, VA)
- …build, test, and deploy + Identify the client's sales, marketing, and customer service requirements through discovery meetings + Delivering services and ... to design and implement Power Platform based solutions satisfying customer requirements. + Conduct end- user training and...and technologies. + Experience in a Software as a Service (SaaS) environment + Experience developing PowerApps model +… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... solutions. You will be responsible sales support, ensuring alignment to customer business outcomes and value realization. The AWS Professional Services organization… more
- ITW (Richmond, VA)
- …leading provider of building component software, equipment, and the industry's best service to component manufacturers. Partnering with our customers, we help to ... Consultant in the **Northeast** region who will maintain and grow customer relationships by providing technical support, training, and consultation for Alpine's… more
- Deloitte (Richmond, VA)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex ... ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit testing,… more