• UX Specialist (SME)

    GovCIO (Arlington, VA)
    …and perspective of a particular business and the IT needs of that customer . Requires knowledge of computer system capabilities, business processes, and work ... service requirements and develops test procedures to ensure user requests are carried out. + Interacts with testing... Experience (CX); assist with creation and deployment of Customer Experience (CX) surveys + Analyze user … more
    GovCIO (04/19/25)
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  • Pentagon Technical Support

    Noblis (Arlington, VA)
    …ground systems background to work with our clients in supporting our customer in **Arlington VA.** The Pentagon Technical Support Representativewill play an ... between the Intelligence (J2) and Operations (J3) Directorates and their diverse user communities. This position aims to ensure users receive timely, relevant, and… more
    Noblis (04/23/25)
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  • Associate Service Desk Technician

    NTT America, Inc. (Ashburn, VA)
    …where you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service , troubleshooting, as well as incident escalation for all users ... work schedules. + Ability to work in a fast paced environment. + Strong customer service and interpersonal communication skills with a dedication to customer… more
    NTT America, Inc. (04/25/25)
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  • Citrix Managed Service Delivery Lead

    Arrow Electronics (Shenandoah, VA)
    …into functional and system design specifications, leveraging use cases to ensure user -centric outcomes and service usability. + Drive quality assurance across ... and the ability to align technology solutions with business value and customer outcomes. + Project management/IT Service Management certifications are preferred.… more
    Arrow Electronics (04/20/25)
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  • Senior Implementation Engineer (Part Time)

    Govini (Arlington, VA)
    …understanding of how to use technology and data to solve hard customer problems. Senior Implementation Engineers are responsible for developing new methodologies to ... data, leveraging quantitative skills to configure Govini's technology to achieve customer outcomes, communicate data-driven insights to executives in the national… more
    Govini (03/19/25)
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  • IT Service Desk Specialist - Top Secret…

    Tesla Laboratories. Inc. (Vienna, VA)
    …managing desktops, laptops, printers, and other network peripheral devices + Provide quality customer service and support for designated equipment + Respond to ... area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks...managing the IT infrastructure and operational needs of the customer including hardware and software issues, desktops, peripherals, and… more
    Tesla Laboratories. Inc. (02/06/25)
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  • Manager, Product Management - Referrals Core…

    Capital One (Mclean, VA)
    …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one...+ Own the referrals program core experience roadmap, from user discovery and ideation to execution and iteration +… more
    Capital One (04/09/25)
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  • Field Service Representatives…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    …the contract will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test ... DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialist Lead to support a customer in Stafford, VA. There… more
    UIC Government Services and the Bowhead Family of Companies (04/15/25)
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  • Software Dev Engineer II, Amazon Foundation…

    Amazon (Arlington, VA)
    …candidate will have strong creative problem-solving skills for ambiguous challenges, exceptional customer focus and user experience design, technical depth to ... AWS Security is the group for you! We are responsible for the protection of customer and corporate data, while being connected to all parts of Amazon's business and… more
    Amazon (05/03/25)
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  • Service Catalog and Request Fulfillment…

    SAIC (Reston, VA)
    …Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and changing needs and business ... requirements of customers, service providers, and internal stakeholders + Support the development...troubleshoot issues across specific ITSM process areas + Ensure end- user satisfaction during the fulfillment of requests + Take… more
    SAIC (04/09/25)
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