- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... customers. This includes participating in pre-sales on-site visits, understanding customer requirements, proposing and delivering packaged offerings, and delivering… more
- NTT America, Inc. (Ashburn, VA)
- …where you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service , troubleshooting, as well as incident escalation for all users ... work schedules. + Ability to work in a fast paced environment. + Strong customer service and interpersonal communication skills with a dedication to customer… more
- Govini (Arlington, VA)
- …understanding of how to use technology and data to solve hard customer problems. Senior Implementation Engineers are responsible for developing new methodologies to ... data, leveraging quantitative skills to configure Govini's technology to achieve customer outcomes, communicate data-driven insights to executives in the national… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one...+ Own the referrals program core experience roadmap, from user discovery and ideation to execution and iteration +… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …managing desktops, laptops, printers, and other network peripheral devices + Provide quality customer service and support for designated equipment + Respond to ... area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks...managing the IT infrastructure and operational needs of the customer including hardware and software issues, desktops, peripherals, and… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …the contract will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test ... SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in Stafford, VA. There are… more
- Ford Motor Company (Richmond, VA)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... our vast catalog. This isn't just about links; it's about user experience, discoverability, brand representation, and ultimately, driving conversion and engagement… more
- SAIC (Reston, VA)
- …Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and changing needs and business ... requirements of customers, service providers, and internal stakeholders + Support the development...troubleshoot issues across specific ITSM process areas + Ensure end- user satisfaction during the fulfillment of requests + Take… more
- NANA Regional Corporation (Fredericksburg, VA)
- …Records, RTT, PCMD, mobile forensic reports, etc.). + Possess and demonstrate excellent customer service centric attitude. + Be proficient with Microsoft Office ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...Coordinates with the PM/TL to ensure problem solution and user satisfaction. Make recommendations, if needed for improvement or… more
- Govini (Arlington, VA)
- …understanding of how to use technology and data to solve hard customer problems. Implementation Engineers are responsible for leveraging quantitative skills to ... configure Govini's technology to achieve customer outcomes, communicate data-driven insights to executives in the...Managers and Product Managers to capture market demand and user needs for inclusion into Govini's offerings + Proactively… more