- SHI (Albany, NY)
- … Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our...to discuss progress and coach the team on managing customer interactions for improved service relationships. +… more
- Amazon (New York, NY)
- …fostering a customer -obsessed culture that defines excellence in cloud service delivery . ABOUT AWS: Diverse Experiences Amazon values diverse experiences. ... technologies, and industries. Key job responsibilities As an experienced Professional Services Delivery Manager , you will be responsible for: * Building and… more
- Amazon (New York, NY)
- …technologies, and industries. Key job responsibilities As an experienced Professional Services Delivery Manager , you will be responsible for: * Building and ... The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery… more
- CenterLight Health System (Ridgewood, NY)
- …writing skills + Excellent communication and interpersonal skills are required. + Customer Service oriented with strong clinical management skills. Language: ... medication review, and post-hospital discharge evaluation. The Clinical Assessment Manager - Care Delivery will follow all...evaluations, as well as escalates issues to the discipline manager . + Develops the proposed service plan… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery… more
- Lumen (Albany, NY)
- …**The Role** This individual is responsible for overseeing a team of customer -facing Customer Care Managers supporting Lumen's Public Sector segment. Responsible ... for understanding and managing the entire order lifecycle, providing customer order status updates, and ensuring the team meets key performance indicators (KPIs) and… more
- Amazon (New York, NY)
- …local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon ... team is looking for a Sr. Supply Chain Manager to drive program insights, standardization and mechanisms across...is part of Amazon's fast growing and always evolving delivery program. We partner with customer -obsessed small… more
- Lowe's (Syracuse, NY)
- …Delivery Assistant Manager - XDT is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control standards ... delivery operations including performance monitoring, inbound call monitoring, customer service escalations, issue identification and resolution and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the...working with enterprise customers 3+ years of experience with customer cloud transformation activities to ensure successful delivery… more
- Deloitte (New York, NY)
- …communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ... Deloitte + Delivery Excellence Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring,… more